CitiXsys Newsletter April 2013

Newsletter – April 2013
About us    |    Products    |    Contacts
Digital Passes on Apple Passbook and Android devices Mobilizing shop floor with Mobile POS
CitiXsys Corporate
iVend Retail
iVend eCommerce
iVend Passes
iVend Mobile
iVend Loyalty
iVend Analytics
iVend Unplugged
Download Free Aberdeen Report
iVend Retail Summit 2013
iVend Retail Summit, 2013 was a resounding success. The partner event which spanned for 3 days had a good mix of sessions covering growth drivers by Kamal Karmakar, CEO CitiXsys Group of Companies and interesting sessions on the new innovations, product trainings, product roadmap for iVend Retail Management Suite and informative sessions on Marketing and Joint Marketing with partners.
Mobile POS – The New Point of Service
Today’s retail mobility solutions are true service differentiators, unveiling a world of benefits to customers and retailers alike. Progressive retailers want to deliver goods and services quicker, or they risk losing out to competition. In retail landscape retailers feel an increasing pressure to reduce costs and to expand into global markets which further adds to the pressure of accelerating, to stay ahead of competition.
CitiXsys Knowledge Portal
Recent Partners Acquisitions
Argentis Consulting – Puerto Rico
Argentis Consulting is dedicated to the development, distribution and support of recognized certified solutions for SAP Business One. Argentis expertise and skills in the business software solutions market, combined with the delivery of best in class software, offer its channel partners a safe, professional and partner friendly company to deal with, making you, Run your Business… BETTER!
Mindwave Solutions – Malaysia
MindWave is an IT Solutions & Services management company that provides end-to-end solutions adapted to suit the needs of individual clients. they offer expertise across Enterprise Solutions, Professional Services, Cloud Computing and Business Analytics.
Recent Customers Acquisitions
Jacome Y Ortiz De Comercio Cia. Ltda.
Ortiz and Jaco’me was found in1992, and started as a small business engaged in the import and distribution of consumer products. They began as a small warehouse of food products while retaining their retail operations and direct sales to the public. After Jacome Jacinto Marin joined their family & business, their business derived a new mission with this union and leaped on to a new stage in the business
Oakhouse Foods Ltd
Oakhouse Foods are one of the country’s favourite home delivery services for fantastic frozen meals and desserts. When Oakhouse Foods (formerly Home Farm Foods) launched 18 years ago, delivering frozen food to people in their homes was in its infancy, now a successful business; they deliver to thousands of customers across Britain each week, on a set day and even put the food in the freezer if required.
USA
Jeff Nauman
T: 1 630 359 5956
M: 1 949 238 0302
E: newyork [at] citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london [at] citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney [at] citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico [at] citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi [at] citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
E: singapore [at] citixsys.com
©2013 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

CitiXsys Newsletter March 2013

Newsletter – March 2013
About us    |    Products    |    Contacts
iVend retail Summit 2013 iView-Access 25+ BI Dashboards
What to look for in an Online Storefront?
30 days Promotionaloffer on iView
iVend Passes to createdigital passes for loyalty cards, gift cards, coupons
iVend Retail Summit 2013 – Gurgaon, India
16th – 19th April, 2013
Retail Aias Expo 2013 – Hong Kong
4th – 6th June, 2013
CitiXsys Technologies
iVend Retail Brochure
iVend eCommerce Brochure
Inventory Pro Brochure
iPlan Brochure
Item Matrix Brochure
iCharge Brochure
iView Brochure
iVend Unplugged
Download Free Aberdeen Report
iVend Retail Summit 2013
It was a grand one at Thailand last year and continuing the trend let’s meet again at New Delhi this year. CitiXsys invites all its partners toiVend Retail Summit 2013 with a focus on Strategizing Sales and Team Enablement. Along with exhaustive sessions on Retail Sales, Implementation Learning and Knowledge Sharing, we would showcase our hospitality and passion to the attending Partners.
Agenda
16 April 2013 19:30 WELCOME DRINKS
17 – 18 April 2013 09:00 to 17:00
Sales Workshop Implementation Workshop
How to Sell Retail Software
Identify Ideal Customer Profile
Creating a Sales Demo Environment
Accelerated Implementa-tion Methodology
Set up & Configuration – iVend Retail, eCommerce, Loyalty, Analytics
Post Production Support iVend Analytics
19 April 2013 09:00 to 17:00
Communication Workshop
How to get help from CitiXsys
Sales | Product Knowledge | Joint Marketing | Marketing Funds | Finance & Accounts | Post Production Support
19 April 2013 19:30 PARTY TIME
Streamlining Retail with Mobility
Traditionally retailers always thought that technology should be mostly invisible in a store, so that there’s absolutely nothing besides SKU’s to distract shoppers from their mission to shop. All the more Retailers are always stressed to have engaging product displays in order which helps easy product discovery.
Be sure to stop by and visit us at Booth #J05
Recent Partners Acquisitions
CardTech Enterprises Inc
Running an E-commerce business can be a daunting mission. CardTech simplifies payment processing with a secure, reliable, and affordable solution for accepting credit cards online. We help enable merchants to accept credit card transactions from anywhere anytime.
Digital Market POS Corp
Digital Market POS is a company that works in Retail domain to improve and eliminate loss of time and money in old systems or processes. Don’t get left behind or embarrassed by the big store systems. We can help you find, improve, or set up the right technology.
Recent Customers Acquisitions
Vinos SA
Founded in August 1980, and is dedicated to the imports and distribution of wines and spirits. Currently, the group represents more than 110 houses with over 850 products worldwide. Among the products are: wines, sparkling wines, vodka, cognac, whiskey, liqueurs, tequila, port wine, mineral water, among others.
Mueller Yurgae Associates
Mueller Yurgae Associates is a family owned, independent regional Food Brokerage organization headquartered in Grimes, Iowa. Formed in 1975, MYA has evolved into an organization capable of offering a wide range of services to our clients and customers .Company’s goal is to Sell and Merchandise Our Represented Products in a Professional Manner while Providing Quality Service to Both Customer and Principal in Order to Generate a Profit for The Company.
USA
Jeff Nauman
T: 1 630 359 5956
M: 1 949 238 0302
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
E: lionel.low[at]citixsys.com
©2013 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

Newsletter – February 2013

Newsletter – February 2013
About us    |    Products    |    Contacts
Egle Shoes goes live on iVend Retail Corkys footwear Runs on iVend Retail
Egle goes LIVE
How iVend Retail Can Help Footwear Retailers
Get 25% off on iVendeCommerce – Special offer for Camex
iVend Passes to createdigital passes for loyalty cards, gift cards, coupons
Camex 2013 -Kansas, USA,
22 – 26th Feb 2013
Retail Business Technology Expo – London, UK
12 – 13th March 2013
CitiXsys Technologies
iVend Retail Brochure
iVend eCommerce Brochure
Inventory Pro Brochure
iPlan Brochure
Item Matrix Brochure
iCharge Brochure
iView Brochure
iVend Unplugged
Download Free Aberdeen Report
How iVend Retail Can Help Footwear Retailers
Fashion Retailers in general and footwear retailers in particular are faced with additional challenges. Fast changing fashion trends, an extremely cost sensitive consumer, stiff competition from departmental store with well-appointed shoe departments; discount shoe stores and outlets, as well as general merchandise discounters such as Wal-Mart, exert additional pressure on the footwear retailer to remain competitive.
February Webcast focuses on iVend Passes
Join our webinar on Thursday 21st Feb to know more about iVend Passes.In this webcast, we will be showcasing our latest innovation iVend Passes.

iVend Passes are digital passes enabling retailers to distribute Gift Cards, Coupons and Loyalty cards to their customers. The application enables a retailer to extend an Enhanced Customer Experience & Engagement to his end-customers. Not only is this a Greener alternative to paper and plastic based Gift Cards, Loyalty Cards and Coupons, but also provides a retailer with better insights into customer behavior statistics.
The webcast will be highly interactive and have a small workshop to further reiterate the concept.

Click on the link below to register and stand a chance to win a surprise gift*.

 

For Americas and EMEA For APAC and Australia
Los Angeles 8.00 am
New York 11.00 am
London 4.00 pm
Honkong 12.00 noon
Singapore 12.00 noon
Sydney 3.00 pm
Be sure to stop by and visit us at Booth #3045
Recent Partners Acquisitions
Add One SRL
Add One Solutions was constituted in January 2012 following vision of professionals with years of experience in integrated project management business consulting and application development. Add One Solutions is an initiative by a team of highly motivated individuals with an intention designed to provide business consulting services and software development for Latin American markets.
Domani Business Solutions
Domani Business Solutions is a member of the SAP Partner Executive Council (PEC) and received the “SAP Partner of the Year” awards for 2005, 2006, 2007 and 2010. They have an excellent track record in the field of trade, stock-driven and customer-driven manufacturing, logistics, retail, business services, food and chemical industry and years of experience with various SAP systems.
Recent Customers Acquisitions
Ecco Shoes
With more than 20,000 employees from over 50 countries, ECCO is a genuine multinational business, a mix of nationalities, cultures, languages and backgrounds. ECCO’s Danish headquarters alone is home to people from more than 20 nations. Company believes that there is strength in diversity. Welcoming and encouraging diversity provides a deeper understanding of the countries and cultures in which they operate.
Palmetto State Armory
Palmetto State Armory was created by people with a passion for firearms, tactical gear, and the great outdoors. Company’s goal is to give you access to everything customer’s need from rifles to targets and ammunition to pistol accessories and is there to help its customers in their quest to get geared up for the big hunt or add to their collection.
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
Elionel.low[at]citixsys.com
©2013 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

Happy holidays with December 2012 Newsletter

Newsletter – December 2012
About us    |    Products    |    Contacts
SAVEMAX goes live on iVend Retail Imtiaz Supermarket Runs on iVend Retail
Download Retail Insights Christmas and New Year Issue
SAVEMAX goes LIVE
How integrated eCommerce application can help you expand?
Get 25% off on iVend eCommerce – Special offer for NRF 
Monthly Subscription available now for iVend POS
NRF Retail’s Big Show 2013– New York City, USA
13 – 16 Jan 2013
SAP FKOM – Miami, USA
14 – 17 Jan 2013
CitiXsys Technologies
iVend Retail Brochure
iVend eCommerce Brochure
Inventory Pro Brochure
iPlan Brochure
Item Matrix Brochure
iCharge Brochure
iView Brochure
Download Free Aberdeen Report
SAVEMAX Store goes live on iVend Retail
Golden India Expo Trade Pvt. Ltd. is a leading retail company dealing in trading of Rice and other edible products under the brand name SAVEMAX. Headquartered in New Delhi, the company was setup in the year 2007 and is currently operational at four different locations. Their first flagship store SAVEMAX was inaugurated on 28th October at a prominent location in New Delhi. The company plans to open up a chain of stores and will soon go live with their Online Hypermarket.
How integrated eCommerce application can help you expand?
When it comes to the world of Retail business, it is important to have all of your services integrated. This way, it is easier to recall information, send out data or perform other iVend eCommerce necessary tasks and virtual management of entire business. This is true when it comes to sales, as it is the driving point behind expansion and every other service imaginable inside your Organization..
Be sure to stop by and visit us at Booth #433 and learn
Recent Partners Acquisitions
CISEL Informatique SA
CISEL Informatique SA has been serving its customers for over 40 years in the field of information systems and their effective support management. The company offers outsourcing services for consulting and integration of SAP ERP . With an experience of over four decades they are expert consultants of SAP Business All-In-One to watchmaking and jewelry vertical in addition to industrial machinery and components
Novitec Consultores En Aplicaciones S.A
Novitec Consultants are leading SAP ® Business One partners in Costa Rica. The company has a great team of SAP professionals & guarantees greater efficiency, safety and immediacy in all business decisions with accurate information at the right time. Their customers are convinced of the contribution and the value they add during system Implementations. Our Partner looks forward in incorporating newer trends and technologies which allow their clients to stay ahead
Recent Customers Acquisitions
Tecnica Thomas Sargent S.A.
SARGENT has positioned itself as one of the country’s leading companies in the supply of components, equipment, systems and services in all areas of the production sector: Mining, industrial, forestry, fisheries and agriculture.
Eye Solution Inc
Eye Solutions is a hub for programs, products and technologies centered around the devastating disease, Age-related Macular Degeneration (AMD). This is a vision-robbing affliction now reaching epidemic proportion. A staggering 2.7 million patients per year will be affected by this disease until at least the year 2050 on top of 15 million AMD patients.
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Joe Wrightman
T: 61 2 9006 1616
M: 6 1419690348
E: sydney[at]citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
E: lionel.low[at]citixsys.com
©2012 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

CitiXsys Newsletter November 2012

Newsletter – November 2012
About us    |    Products    |    Contacts
iVoo Store in Venezuela goes live on iVend Retail Apple Store in Egypt selects iVend Retail – read more on the challenge and benefits of Electronic Vertical
ivoo goes LIVE
Apple Store in Egypt Selects iVend Retail
Get 25% off on iVend eCommerce – Special offering for ASUG
Monthly Subscription available now for iVend POS
ASUG Business One Summit
14 – 16 Nov 2012
Partner Seminar on iVend Retail and SAP Business one – Mustard Seed – Philippines
22 Nov 2012
CitiXsys Technologies
iVend Retail Brochure
Inventory Pro Brochure
iPlan Brochure
Item Matrix Brochure
iCharge Brochure
iView Brochure
Download iVend Unplugged Whitepaper here
ivoo Store goes live on iVend Retail
ivoo – The flagship store of Siragon offers a unique blend of innovation and technology together spread of thousands of sq yards of Store space with 30 point of Sales at Venezuela. The store had a grand opening on 28th September 2012 with a record footfall of about 7000 people on the very first day. The vast store which has hundreds of electronic models on display is bigger than an average Mall, and runs on iVend Retail with SAP All In One.
iVend eCommerce offer for ASUG Business One Summit.jpg
Simplifying Retail for Electronics & Digital Stores
Mobility is indeed a buzzword these days and the biggest beneficiary of this boom is the retail industry. Powerful, feature rich Smartphones & tablet devices in the hands of the consumers coupled with much improved Internet technologies are forcing the retailers to adopt mobility in their business environment.Retailers are today extending brand & product information, ordering capabilities and payment options on mobile platforms to consumers.
Need additional POS during the festive season
Recent Partners Acquisitions
Persol Systems Limited
Persol is Ghana’s premier software development, systems integration and IT consulting firm. Founded in 1995, to develop business software applications, Persol has the largest business customer base among its peers and continues to lead the industry in cutting edge technologies.
ICORDA NV
ICORDA is a premier IT solutions provider in Belgium and a senior SAP Business One partner in the region. ICORDA has been in existence for the last 20 years. As an ICT Integrator ICORDA has teams specializing in ERP & Accounting software, Managed Services, Cloud Solutions & Virtualization, etc.
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Joe Wrightman
T: 61 2 9006 1616
M: 6 1419690348
E: sydney[at]citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
E: lionel.low[at]citixsys.com
©2012 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

CitiXsys Newsletter October 2012

SAP
ABOUT CITIXSYS
With over 4000+ customers in 45+ countries using CitiXsys products and solutions, CitiXsys is one of the largest Software Solution Partner to the SAP community. CitiXsys is a leading provider of software products in the Retail and Wholesale Distribution Supply Chain domain with its corporate headquarters in New York City, USA, an R&D center inNew Delhi, India and offices inChicago, Toronto, London, Panama, Singapore, Sydney, Melbourne, Mexico and Perth. 

With a strong focus on Retail vertical and operations spread across the globe, CitiXsys is predominantly a channel driven organization taking its products & solutions to its customers through an effective and efficient network of channel partners. Hundreds of channel partners across the world have created successful practices around CitiXsys line of Integrated Solutions. Read MorePlease Visit
www.citixsys.com
www.partners.citixsys.com

Updated Brochures
iVend Unplugged
iVend Retail
Item Matrix
Inventory Pro
iPlan
iView
iCharge
CitiXsys elearning Portal
CitiXsys e-learning portal is used by Partners and Customers alike. Partners can learn to implement solutions faster to give better support to customers. While Customers can take the E-learning courses to engage in ‘do-it-yourself’ implementation.Know more please visithttp://learning.citixsys.com
CitiXsys Global Support
If you are a CitiXsys partner or customer, please contact the Program Office atpmo[at]citixsys.com for your login details.Also visit http://support.citixsys.com
Latest Blog Updates
Retail Management to Control PilferageBenefits of BI for Small & Medium Businesses

How do I manage Retail operations to delight customers?

For more click here

 

 Follow Us on
CitiXsys Sponsors ASUG Business One Summit 2012
ASUG is a dynamic community of intelligence, influence and action. We deliver answers, help companies discover and implement new ideas, foster long-lasting professional relationships, and innovate as a critical source of feedback and input for SAP.We see ASUG as a glorious platform to reinforce & progressively strengthen our connect with SAP user and Support group across USA. For a decade CitiXsys has been constantly engaged in providing advanced solutions to SAP Business One Users seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability , Planning, Merchandising, In-store management, Forecasting, Cross-Channel Order Management etc.
Read More…
Retailing to e-tailing
Retailing has a long history, dating back to medieval traders and merchants. Since hundreds of years, retailers existed in defined geographies, with limited access to customer eCommerce needs & their shopping behavior with merchandise often limited to a single product category.
Read More…

iVoo Venezuela goes live on iVend Retail and SAP Retail (ECC 6.0). The store is bigger than an average size mall

Recent Partners Acquisitions
The UNIORG Group
UNIORG is a leading full service provider of SAP business solutions and certified partner of SAP AG. On our webpage, we’ve gathered a wealth of information about ourselves and our products along with an overview of our service – and consulting products.
Inecom Technology Systems Pvt Ltd
Inecom is a leading I.T. services and SAP Partner in Singapore and Asia Pacific, specialising in SAP Business One and SAP Business Objects. Inecom was established in 1992 by dedicated and experienced Enterprise Resource Planning (ERP) software specialists to meet the software needs of SMEs in the region.
Recent Customer Acquisitions
Charterway International Co. Ltd – Thailand 
Charter companies Conway. Co., Ltd. was founded in 2547 by the company is a manufacturer and distributor of building materials and pipe in stainless. Under the brand name “CTW”.
Phoenix Distribution – Australia 
Phoenix Distribution is a company that brings you the very best in visionary books, DVD’s and music. Committed to spiritual enrichment, a healthy lifestyle, and an eco-conscious future, Phoenix Distribution distributes for some of the worlds best inspirational publishers including Hay House, Blue Angel Gallery, Paradise Music, Sacred Earth music and Simon Lewis Productions.
Upcoming Events
Dates
Region/ Country
Events
14th – 16th November, 2012 USA USA ASUG SAP Business One Forum
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
E: lionel.low[at]citixsys.com
©2012 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

 

 

CitiXsys Newsletter, September 2012

CitiXsys Newsletter, September 2012
About Us Products Blogs Contact us [email protected]
Meet us at BOOTH #E13
24 – 26 September 2012
Sydney Convention &
Exhibition centre
Brochures
CitiXsys Technologies
iVend Retail
iVend Unplugged
iVend Loyalty
iVend Analytics
SAP Add-on
Inventory pro
iPlan
iCharge
iView
Item Matrix
Free Download
Upcoming Events
New Delhi, India
20th – 22nd September
Retail & Convenience Expo 2012

 

Bangalore, India
22nd – 23rd September
FRO 2012

 

Sydney, Australia
24th – 26th September
Retail 2012

 

Guadalajara, Mexico
3rd – 5th October
Dossier Expo-Congreso Electricón

 

iVend Retail 5.6 integrates to more payment processors
Continuing our commitment to our customers and as an endeavor to keep enhancing our products, we have added another payment processor to iVend Retail. If you want your payment processor to be integrated with iVend Retail, please leave a comment at the bottom of this post or send us a email.
Read More…
What’s New in iVend 5.6
Training mode Tax Condition Setup
Enhanced Promotions Engine Discount Groups
Coupons (Retailers / Manufacturers ) Store Groups

 

Watch the video to learn how iVend Retail 5.6 can help you with extensive training mode, enhanced promotions engine, extensive discounts & coupon management.

Read More…
Retail 2012- Exhibition & conference, Sydney

CitiXsys showcases its End to End Retail management Suite with iVend Retail at Retail 2012, Sydney. The solution is currently benefiting thousands of retailers across the globe, helping them improve margins, sales, customer loyalty and repeat footfalls.

iVend Loyalty, iVend eCommerce, iVend Mobile and iVend Analytics are a few integrated modules making iVend the right choice for modern retailers of any size.
Read More…
Recent Partners Acquisitions
mySAPsolution ConsultingmySAPsolution Consulting specialise in the implementation and support of SAP Business One for small and midsized businesses. We don’t do anything else, which is why our dedicated team are among the most experienced in South Africa.
PT Soltius IndonesiaSOLTIUS has in-depth knowledge of best practice business processes and a strong, demonstrable experience across several key industries. Specialized in conceptualizing and implementing business transformation programs.
Recent Customer Acquisitions
Planet Jill Designs USA (Americas)PlanetJill specializes in designing one-of-a-kind sterling silver or gold elegant treasures with the faces of loved ones inside their unique charms. Each piece has a high-quality, heirloom appeal – something to cherish for a life time.
Havaianas USA (Americas)The first pair of Havaianas was born in 1962. It was inspired by the Zori, typical Japanese sandals made of fabric straps and rice straw soles. It is for this reason that the foot-bed of all Havaianas have a textured rice pattern, one of its many unmistakable features.
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
E: lionel.low[at]citixsys.com

CitiXsys Newsletter August 2012

ABOUT CITIXSYS
With over 4000+ customers in 45+ countries using CitiXsys products and solutions, CitiXsys is one of the largest Software Solution Partner to the SAP community. CitiXsys is a leading provider of software products in the Retail and Wholesale Distribution Supply Chain domain with its corporate headquarters inNew York City, USA, an R&Dcenter in New Delhi, India and offices in Chicago, Toronto, London, Panama, Singapore, Sydney, Melbourne, Mexico and Perth.With a strong focus on Retail vertical and operations spread across the globe, CitiXsys is predominantly a channel driven organization taking its products & solutions to its customers through an effective and efficient network of channel partners. Hundreds of channel partners across the world have created successful practices around CitiXsys line of Integrated Solutions. Read MorePlease Visit
www.citixsys.com
www.partners.citixsys.com

Updated Brochures
iVend Unplugged
iVend Retail
Item Matrix
Inventory Pro
iPlan
iView
iCharge
CitiXsys elearning Portal
CitiXsys e-learning portal is used by Partners and Customers alike. Partners can learn to implement solutions faster to give better support to customers. While Customers can take the E-learning courses to engage in ‘do-it-yourself’ implementation.Know more please visithttp://learning.citixsys.com
CitiXsys Global Support
If you are a CitiXsys partner or customer, please contact the Program Office atpmo[at]citixsys.com for your login details.Also visithttp://support.citixsys.com
Latest Blog Updates
Customer Loyalty – Reward & EngageMobile POS as a Customer service opportunityCross Channel Rewards to boost Customer loyaltyFor more click here
Upcoming Events
New Delhi
20th – 22nd September
Retail & Convenience Expo
Sydney
24th – 26th September
Exhibition and Conference

 

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CitiXsys completes 10 years
CitiXsys celebrates its 10th anniversary. It has been an eventful journey for us and We take this opportunity to convey our sincere gratitude to all Customers, Partners, Team members & Well–wishers for their continuous support without which we wouldn’t have travelled this far.
Read More…
iVend Unplugged
iVend Unplugged is an Unplugged version of iVend Retail – Unplugged from a core financial application. iVend Unplugged encompasses all that is offered by core iVend Retail. It retains the original features of iVend Retail and offers more. Unplugging the application from a core financial solution lets the Retailer run his retail operations the way he wants to run them, and not be constrained by the investment & processes of a financial solution.
Read More…
iVend Retail Knowledge Series Webinar
iVend Retail version 5.6 is indeed by far the most path breaking release of iVend Retail. This version incorporates a substantial number of feature enhancements, which include:
Training mode: to help retailers ramp-up their new staff on realistic LIVE data without integrating these training transactions in to the LIVE system.Coupons: Retailers can define their own coupons or allow coupons extended by manufacturers to be redeemed in the retail chainEnhanced Promotions Engine: This includes bonus buys by defining “buy conditions” and “get options”. There are over 20 different types of promotions, which can be configured.

Tax Condition Setup: There are approximately 9 different parameters based on which tax condition can be determined

Discount Groups: The application can now categorize discounts into 4 types – Manual, System, Coupon, and Promotion Discount

Store Groups: To ease manageability of stores by categorizing them into different groups.

Not only this, the application is now capable to be implemented in a stand-alone mode – we call this iVend Unplugged – an ERP agnostic, complete retail management solution.

Join our webinar as per your convenience on the dates mentioned below to know more about iVend

Read More…

1.30pm – 3.30pm AEDT – Sydney Time
September 11th 2012
7.30am – 9.30am EDT – New York Time
September 13th 2012
Recent Partners Acquisitions
Ascension Technocrats – India (South Asia)
Ascension Technocrats specially identified to offer ideal solutions in business software for Retail Industries, right from point of sale to complex retail structures. Our soft ware issues are related to MIS, generating comprehensive reports, manufacturing modules, business modules etc.
Embee Software Pvt Ltd – India (South Asia)
Embee’s service offerings span the entire range of IT. We deliver end-to-end solutions that can manage and support our customers’ IT systems across the entire value chain – infrastructure, applications and business processes.
Recent Customer Acquisitions
ASICS Oceania Pty Ltd – Australia (APAC)
ASICS is at the forefront of the world performance sports market as undisputedly the leading running shoe brand for enthusiasts and professional athletes alike. Whether at professional sporting events, the Olympics or an everyday run around a park, ASICS is the runner’s choice, providing comfort, support and a superior ride.
Sourcebooks, Inc – USA (Americas)
Sourcebooks publish authors in countless subjects and styles, and in formats both classically physical and dynamically digital. The eclectic and exciting breadth of its list – nonfiction in most categories, commercial and historical fiction, romance novels, gift books, college–bound materials, calendars, children’s books and more – is unmatched anywhere.
USA
Steve Tuszynski 
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Paula Goncalves 
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
©2012 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

CitiXsys completes 10 years with launch of iVend Unplugged

Today CitiXsys celebrates its 10th anniversary.  It has been an eventful journey for us and I take this exciting moment to convey our sincere thanks to all Customers, Partners, Team members & Well-wishers for their continuous support without which we wouldn’t have travelled this far.

Through these years, we worked with thousands of stores in over 45 countries to help them run their retailing business more profitably and efficiently with iVend Retail. In last 10 years, CitiXsys emerged as a leading innovator on Retail, Warehouse, and Inventory management domain with a large network of Partners and Customers globally.

Enhancing modern retail industry experience & putting our customers at the heart of this business is what really motivates CitiXsys team. Progressing to make a mark ahead in Retail Industry besides our close association with SAP all these years, launch of iVend Retail Management Suite is a forward leap ahead to transform traditional retail to modern Integrated Retail in every corner of the world.

iVend Retail is a fully integrated, comprehensive Retail management solution to manage Head office and In-Store processes. iVend Loyalty, iVend eCommerce, iVend Mobile and  iVend Analytics are a few integrated modules making iVend the right choice for modern retailers of any size.

iVend Retail is seamlessly integrated into SAP suite of Business Management Applications like SAP Business One and SAP Business All-in-One. Launch of iVend Unplugged is the latest release from CitiXsys. iVend Unplugged can be run as a stand alone retail suite or with integration to any standard Business Management Application/ ERP through its API’s without any ERP constraints. CitiXsys Solutions for Retail aim to optimize the entire retail process covering head office, store back office and in-store operations, to add value to customer’s shopping experience and maximizing returns to the retailer’s investment. iVend Retail Management Suite helps retailers improve efficiency and gain an unified view of their customer. With a history of innovation, industry expertise and desire for excellence, CitiXsys inspires customers to build lasting competitive advantage.

By focusing first and foremost on service we have achieved a significant improvement in customer satisfaction. Our partners & customers who have been major contributors in our success are much happier with the help and support that’s provided by CitiXsys Support Team.

We pledge to be more committed towards our clients to provide quality services & timely support as always and in the years to come.

iVend Retail 5.6 released

iVend Retail 5.6 brings host of retail functionalities making iVend a much stronger retail management suite of application. 

iVend Unplugged 

iVend Unplugged is an Unplugged version of iVend Retail – unplugged from a core financial application. iVend Unplugged encompasses all that is offered by core iVend Retail. It retains the original features of iVend Retail and offers more. Unplugging the application from a core financial solution lets the Retailer run his retail operations the way he wants to run them, and not be constrained by the investment & processes of a financial solution. iVend Unplugged can be integrated with any third party financial system/ ERP using iVend APIs.

User Training Mode 

User Training Mode has been introduced in iVend to make iVend more users friendly. A new user can work in the training environment and learn to use the functionalities of iVend Retail better. The production environment however, remains unaffected by user activities in the training environment.

Coupons 

iVend Coupons are vouchers entitling the holder to a discount off a particular product(s). It is a promotional tool that can be used to get discounts while purchasing goods or services. Generally coupons are classified into Manufacturer and Store issued coupons, however in iVend treatment for both of these coupon types remains same and depends on the coupon setup.

Promotion – Bonus Buys 

iVend Promotion engine are used to handle complex promotion scenarios using Buy and Get conditions as means to define the prerequisites set by the customer. Some of the promotions that can be setup are

  1. Buy X and get X free
  2. Buy X and get Y free
  3. Buy X and get discount on any item from Product Group Y
  4. Buy N quantity from Product Group X and get discount on any item of Product Group Y
  5. Buy N quantity from Product Group X of worth R and get discount on any item of Product Group Y
  6. Buy any 5 Quantity and get X percent discounts.
  7. Get X discount percent on the entire sale if Bill values exceeds N amount.
  8. Get Gift Certificate /Coupon/Loyalty points if you buy item/item group X worth R.

Tax Condition Setup 

Using Tax Condition setup, a user can setup different Tax Conditions based on different parameters like Customer/Customer Group, Product/Product Group/Product Class, Warehouse/Store Group, Item Price range and Shipping Conditions etc.

Discount Group Setup 

Earlier in iVend, Discount was defined for a single Discount field. With iVend 5.6, Discount Group setup has been introduced where Discount field has been categorized into four types of Discount Group.

  1. Manual Discount Group
  2. System Discount Group
  3. Coupon Discount Group
  4. Promotion Discount Group

Depending on the grouping done, the user can determine the relationship of a particular group with the next Discount Group.

Sale Order Cancellation 

Cancellation of Sale Order at Point Of Sale can be done using Cancel option introduced in iVend 5.6. Previously Sale Order was cancelled using Sale Edit option.

Heartland Payment Processor 

Heartland payment processor integration for US has been incorporated in this release. The integration also supports the debit card sales with the PIN entry.

Signature Capture 

iVend 5.6 supports capturing of customer signatures on transactions. The captured signatures can then be printed on the thermal receipt. iVend 5.6 recommends that you use the Id Tech Sign & Pay (IDFA-3153) for this (http://www.idtechproducts.com/products/pos-peripherals/116.html).

SAP Business One Israel Localization Support 

Support for Israel localization is extended in iVend 5.6. Along with this iVend supports the Arabic language and also has support for RTL.

Extended Language Support 

Apart from English, iVend application is now also available in the following languages:

  1. French
  2. German
  3. Greek
  4. Italian
  5. Latin American Spanish
  6. Simplified Chinese
  7. Vietnamese
  8. Arabic

Enhancements 

Custom Transaction Information Grid 

Custom Transaction information can now be set individually for different store(s) using Custom Transaction Info Grid option in management console. This would enable users to setup the different button panel for individual stores.

Store Group 

Store group provides the flexibility of grouping the multiple stores based on their pricing, taxation and inventory needs.

  1. Pricing Store Group: Price list can be attached to a pricing store group and therefore all the stores falling under this group would have a same price list applicable.
  2. Taxation Store Group: Stores can be group based on their Taxation and then this store group can be used to setup different Tax Condition within iVend.
  3. Inventory Store Group: Different warehouses can be clubbed together using an Inventory store group. Store would only be able to see the inventory or do inventory transactions with the stores/warehouses which are in his inventory store group or the stores/warehouses which are not part of any inventory store group.

Import/Export Data 

Import /Export of Data templates can be done in iVend using Import/Export data option. Forty two templates are available for import/export in iVend. The default location for these templates is iVend Retail Installation folderManagement ConsoleImport Templates.

Print Profile Enhancements 

The user can specify report printing option(s) (xml report, crystal report, printer selection on runtime) using Print Profile option. All the reports like Z-Tape, X-Tape, Labor session chit and others can now be printed on document printer also.

Business Date Validation 

On enabling this, the user would not be allowed to login in iVend POS if the system date and the business date are not same.

Force Clock Out while performing End of Day at Store 

If a user does not clock out from Point Of Sale, on commencement of the End of Day process, the user is force clocked out.

Display Loyalty Details under Customer Information Panel 

At Point of Sale, Loyalty details for the selected customer are available under Customer Information Panel. Loyalty details include Loyalty Points, Loyalty slab etc.

Changes in the serial scanning on GRPO 

While doing a GRPO, instead of manually entering the serial number(s) for the products, the serial number(s) can be directly scanned by the user.

Fulfillment Address Integration with SAP B1 documents 

The address captured on fulfillment in iVend will be populated in delivery address of corresponding document of SAP Business One. Since in iVend user can attach multiple fulfillment(s) on same document, therefore only first fulfillment address will be integrated with SAP Business One.

Customer Remarks Integration with SAP Business One 

Customer remarks captured in SAP Business One would be integrated with Customer comments of iVend.

Returns on Credit Card 

While doing a refund on a credit card, the original reference number will be auto populated by the system from the original sale transaction. This would ease the operation of cashier as currently cashier enters this number manually.

Z Report 

Apart from Fiscal Z-Report, iVend 5.6 provides the functionality for printing the Z-Tape Report for other countries.

Support for Rounding in Payment 

iVend 5.6 supports the following type of rounding of Payments

  • No Rounding
  • Round to Five Hundredth
  • Round to Ten Hundredth
  • Round to One
  • Round to Ten
  • Round to Fifty
  • Round to Hundred
  • Round to Thousand

If you are using SAP Business One as ERP system, then please ensure that you specify the over/under payment amount according to the Rounding selected in iVend. If this is not done correctly then your invoice may remain open in SAP Business One.

Issues Fixed 

Issue Description: The GRPO fails to integrate if the purchase UOM is set on an item while creating the Purchase Order.

Issue Description: While creating a backup of Store from iVend Enterprise, if the numbers of records are large then creation of backup fails.

Issue Description: If warehouse is created later in SAP Business One after system is initialized then the inventory records for that warehouse were not generated which was resulting in error while doing the goods receipt at the store.