iVend 5.4.6 released with numerous enhancements

iVend 5.4.6 is released today. In addition to the numerous enhancements to the features, the application is also available in 4 languages.

License Management

This release incorporates a new Licensing System which allows license activation over the internet.

It is mandatory that you first request for an activation key before performing the upgrade to this release. Please email to licenses[at]citixsys.com for activation key request.

Moneris Integration

iVend Retail is now certified to process Card Present Transactions via eSELECTplus on a Moneris 7800 Pin-pad. Moneris 7800 Pin-pad is Ideal for use in a variety of merchant environments, including single-lane point-of-sale, multi-lane retail and stand-alone.

Sales Order Integration from SAP to iVend

Using this functionality the users can create a sales order in SAP Business One then mark these sales orders for store deliveries or payment collection at stores. These sales orders can then be searched from iVend Retail POS and the corresponding deliveries against these sales orders can be managed at the corresponding retail store. The sales orders that are created from SAP Business One can only be edited from SAP Business One.

Customer Facing Displays

Customer Facing Display feature allows you to open a special customer facing display window that will show the customer their transaction. It serves the same function as a traditional POS Pole display but instead uses a full computer monitor.

Assigning the default POS terminal to the Till

iVend 5.4.6 provides store managers the flexibility of assigning the default POS terminal to the till. This will help stores to reduce the overall cashier’s login process. If a POS terminal is assigned to a Till then upon login if the cashier logs on to the same POS the cashier does not have to select the till before moving from Till Assignment to the Transaction screen. The system will automatically associate the till to the POS when the user logs into the iVend POS.

Limiting the Maximum Price for an Open Item

Manager can now restrict the upper price limit for an open item.

iVend Add-on Enhancements

The iVend add-on for SAP Business One includes the following enhancements:

iVend Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the iVend Add-on

On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+V to bring up the help for the active screen.

New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.

Extended Language Support

Apart from English, iVend application is now also available in the following languages:

  1. French
  2. Latin American Spanish
  3. Italian
  4. Greek

Language preferences for the users can be set from the iVend Management Console. After login in the system user would see the iVend GUI in the user preferred language.  If the user language is not setup then English would be used as a default language.

 

Bugs Fixed

Bug ID: 9707

Bug Description:

In case there are multiple gift certificates are sold in a transaction then while reprinting the gift certificates system does not give option to reprint some of the gift certificates and prints all the gift certificates again. This is specially required when there is printing error while printing the gift certificates.

Bug ID: 9700

Bug Description:

iVend POS does not show all the payment types, in case there are more than 12 payment types defined through the iVend Management console.

Bug ID: 9709

Bug Description:

If the layaway item is voided in the transaction then also the default layaway deposit amount does not change. The user was required to change it manually. This can was happening in case if the Sale Level layaways are applied.

Bug ID: 9710

Bug Description:

If the user exceeds the number of failure attempts specified in the security policy then the user was getting locked and future login attempts were disallowed by the system. However even after unlocking the customer the failure counter was not resetting due to which customer was getting locked after the next failed attempt.

Bug ID: 9699

Bug Description:

Goods return report from iVend Management console is not printing after creating the Goods Return document.

Bug ID: 9711

Bug Description:

If the barcode is not resolved the system makes a sound, but if the system does not have the good speakers then this sound is not heard by the cashier and if the cashier ignores the message displayed on the system then the cashier would assume that the system has scanned this item. This sometimes creates issues if the cashier is not vigilant and could result in loss of revenue for the store.

Bug ID: 9712

Bug Description:

Current fulfillment setting means items stay committed (AR Reserve Invoice) until delivery.  Stock on hand not reduced until fulfillment is carried out.  System does not have the functionality to setup separate fulfillment plan for layaways.

Bug ID: 9712

Bug Description:

Open price item does not ask cashier for entering the price of an item if it already added once in the transaction.  This makes it difficult to work if the cashier wants to add more than one open priced item to the transaction.

Bug ID: 9712

Bug Description:

Committed Quantity of the warehouse does not change in SAP Business One even after doing the cancellation of Layaway from iVend.

iCharge 10.5 – Credit Card Solution for SAP Business One released

iCharge 10.5 is released today. iCharge – Credit Card Solution for SAP Business One is an improved version over its predecessors.

Enhancements

  • iCharge Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+E to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.
  • Incoming Payments – Ability to select A/R Invoices and A/R Credit Memos when processing Incoming Payment for CC Type Documents.
  • Service Type A/R Documents – With this release it is possible to perform Credit Card transactions for Service Type A/R Documents
  • Invoice Wizard – This release will enable the user to additionally process non Credit Card Payment Type documents using the Invoice Wizard.
  • Language Support:
    • English
    • French
    • German
    • Italian
    • Spanish

Inventory Pro 6.6.0.0 released today with major usability enhancements

Inventory Pro 6.6.0.0 is released today. This version of Inventory Pro greatly enhances the usability of the application by providing useful features and tools. While the enhanced feature set helps to improve the processes efficiencies, the tools enable faster and better implementation of Inventory Pro.

Enhancements

Following features have been added / enhanced in the Inventory Pro version 6.5.0.0:

  • Inventory Pro Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+P to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.
  • Sample Pick Ticket Reports – Sample Pick Ticket reports have been included in the add-on. The sample reports will be placed under the \CTX\Inventory Pro\Sample Reports folder on installation. These sample Pick Ticket reports can be used as a reference / starting point for report customization. A guide for customizing Pick Ticket reports is also included with the product documentation.
  • GUI for generating the RF Configuration File – The Inventory Pro add-on includes a new screen for defining various RF configuration parameters and exporting a RF Configuration file based on the defined parameters.
  • Installer Enhancements for Inventory Pro services – Installers for Inventory Pro services include a GUI for defining the connection parameters during the install routine.
  • Language Support – Inventory Pro GUI is now available in the following languages:
  • English
  • Italian
  • French
  • Latin American Spanish
  • Brazilian Portuguese

Bugs and Defects Fixed

Following bugs have been fixed in this release:

FIFO Allocation Method – In the previous release of the Inventory Pro Add-on, stock was not appropriately allocated as per the FIFO Allocation rule.  This has been fixed in this release.

 

Inventory Pro 6.5.0.0 released today with enhancements

Inventory Pro 6.5.0.0 is released today. This version of Inventory Pro is an improved release over its predecessors.

The release is not only compatible with SAP Business One 8.81 but also has enhancements and resolutions to the earlier bugs.

Enhancements

  • Compatibility with SAP Business One 8.81 – With this version, Inventory Pro is now compatible with SAP Business One 8.81 (PL03 and above).
  • Best Fit Quantity – Allocation Method – A new allocation method “Best Fit Quantity” has been incorporated in this release. This allocation method allocates item quantities from bins which best fulfill the required quantities.
  • RF Enhancements – Following enhancements have been incorporated in the RF Module:
  1. Display Last Item Scanned – When doing a Stock Take in scan each mode, the RF Module will now display the Last Item Scanned.
  2. Menu Navigation – A new configuration parameter has been provided in the RF module configuration file to allow the RF user to remain on the same transaction menu or return to Main Menu.

Bugs and Defects Fixed

  • Bin Lookup Sort Order in RF Module – In the previous release of the Inventory Pro Add-on, the Bin lookup in the RF Module was only sorted by Zone Preference and not by Bin Preference. This has been fixed in this release, i.e. – Bin lookup will now be sorted by Zone Preference and then further by Bin Preference.

Dipan Shah joins the London office of CitiXsys UK

We are pleased to announce that Dipan Shah has joined CitiXsys UK in its London office. Dipan’s joining CitiXsys reinforces our commitment to our customers and partners in the UK & European market as the company plans to maximize its share as a SAP SSP in the region.

Dipan had been working on the SAP Business One environment in various roles for the past 8+ years and the latest was in the Solution Expert team with SAP.

Dipan will be managing the partner relations and will be the LPE (Local Product Expert) for CitiXsys line of Integrated Solutions.

CitiXsys also announces the launch of www.citixsys.co.uk as the region specific website. The website also has an e-learning for self-paced learning on CitiXsys line of Integrated Solutions and is linked to the CitiXsys Global Support Portal.

Updating SAP B1 product and price information

Business Challenge

On a weekly basis an external system is providing all product and price information to the customer. These are always all 200,000 records as the external system is not able to create delta information although typically only around 50 changes may be involved. Also deleted items are not visible because you will just no longer find them in the file. The data is provided in an excel sheet. The product information in SAP B1 needs to be updated. In addition all new product information has to be sent to the customer’s e-shop.

Solution

We create a new B1iSN integration step. The inbound is SAP B1 event triggered. In the inbound phase we define a Key Expansion to additional extract data, related to the linked business partner object information. This key expansion is just a definition in B1iSN. The transformation of the enriched B1 purchase order is placing the B1 order number into the R/3 field for the external key. The R/3 is configured to send out sales order changes to the B1iSN (to be defined as a logical system in R/3). This guarantees that immediately after insertion in R/3 an IDOC is sent out to B1iSN, covering the R/3 sales order including the generated R/3 order key. B1iSN as an RFC server is receiving the IDOC and triggers a second integration step which transforms the data and sends it to SAP B1, identified by the B1 primary key, sent by R/3 as the external key. Now you have in both systems the both primary keys of SAP B1 and SAP R/3. After a while the delivery notification is created in R/3. Also here the R/3 needs to be configured to send it out to the B1iSN server. A third integration step is converting this notification and handing it over to SAP B1. As a last step the invoice is created in R/3. Based on the configuration, the invoice triggers our fourth integration step. This step is converting the invoice in the B1 format, retrieves order information from SAP B1 to complete all information and hands over the invoice to SAP B1. This process will fail in case the human step (to mark the products as delivered) is not yet done. In this case the message will be handed over to the B1iSN Error Inbox. We configure an automatic action in B1iSN to retry the handover automatically in a certain time interval till the invoice is handed over successfully.

Related Topics

B1i Integration Services

Business One Integration Framework (B1if)

Business One Branch Consolidation (B1BC)

Business One integration with SAP NetWeaver (B1iSN)


Integration Services

CitiXsys provides application integration services to large corporations with SAP ERP having subsidiaries, vendors and associated companies running SAP Business One.

Few companies using B1i Framework

Few companies using B1i Framework

Supply chain management applications (for managing inventory and shipping), customer relationship management applications (for managing current and potential customers), business intelligence applications (for finding patterns from existing data from operations), and other types of applications (for managing data such as human resources data, health care, internal communications, etc) typically cannot communicate with one another in order to share data or business rules. For this reason, such applications are sometimes referred to as islands of automation or information silos. This lack of communication leads to inefficiencies, wherein identical data are stored in multiple locations, or straightforward processes are unable to be automated.

Enterprise application integration (EAI) is the process of linking such applications within a single organization together in order to simplify and automate business processes to the greatest extent possible, while at the same time avoiding having to make sweeping changes to the existing applications or data structures. In the words of the Gartner Group, EAI is the “unrestricted sharing of data and business processes among any connected application or data sources in the enterprise.”

B1i Framework is the only integration framework with SAP Business One DI Adapter and integrates seamlessly SAP Business One with any application. CitiXsys is the leader of B1i integration services with largest number of B1i consultants globally engaged in several projects.

SAP B1 orders to external systems and SAP ERP

Business Challenge

Some of the orders created in SAP B1, needs to be sent to an external fulfillment system, some others to SAP R/3. There are also local orders not relevant for integration. Some of the orders are configured by an external configurator tool. For all the configured orders, before handover to any other system, the configuration needs to be checked for each line item by this tool. The result of the check needs to be sent back to the SAP B1. In case of a successful check the message has to be sent to the appropriate fulfillment system.

Solution

We create a new B1iSN integration step. The inbound is SAP B1 event triggered. This makes sure that all order changes will trigger this integration step. In the scenario setup we define the rule for receiver determination by a flag field in the order. In case the flag is set to “relevant for 3rd party” the message is sent to the external fulfillment system; in case the flag is set to “relevant for R/3” the message is sent to R/3. In all other cases the message will be ignored. In the processing flow we first check the condition if the order is a configured order. In this case we are doing “multiple calls” via HTTP to the external configurator for each line item. After all calls are done we send back the result via “single call” to the sending SAP B1 system. In case there is an error in at least one order item, the process is stopped. Otherwise the transformation is called. The transformation is checking if the order is relevant for the external system or R/3 and runs the appropriate transformation. Subsequently the order is handed over via RFC call to R/3 respectively via HTTP call to the external fulfillment system.

Related Topics

B1i Integration Services

Business One Integration Framework (B1if)

Business One Branch Consolidation (B1BC)

Business One integration with SAP NetWeaver (B1iSN)


Integration Services

CitiXsys provides application integration services to large corporations with SAP ERP having subsidiaries, vendors and associated companies running SAP Business One.

Few companies using B1i Framework

Few companies using B1i Framework

Supply chain management applications (for managing inventory and shipping), customer relationship management applications (for managing current and potential customers), business intelligence applications (for finding patterns from existing data from operations), and other types of applications (for managing data such as human resources data, health care, internal communications, etc) typically cannot communicate with one another in order to share data or business rules. For this reason, such applications are sometimes referred to as islands of automation or information silos. This lack of communication leads to inefficiencies, wherein identical data are stored in multiple locations, or straightforward processes are unable to be automated.

Enterprise application integration (EAI) is the process of linking such applications within a single organization together in order to simplify and automate business processes to the greatest extent possible, while at the same time avoiding having to make sweeping changes to the existing applications or data structures. In the words of the Gartner Group, EAI is the “unrestricted sharing of data and business processes among any connected application or data sources in the enterprise.”

B1i Framework is the only integration framework with SAP Business One DI Adapter and integrates seamlessly SAP Business One with any application. CitiXsys is the leader of B1i integration services with largest number of B1i consultants globally engaged in several projects.

iVend Retail 5.4 certified on SAP Business One 8.8 by SAP ICC

CitiXsys Technologies now has its flagship application iVend Retail certified by SAP for SAP Business One 8.8

New York, October 22, 2010: After releasing iVend Retail compatible with SAP Business One 8.8 in February, CitiXsys Technologies now has iVend Retail certified by Integration and Certification Center at SAP.

The certification confirms that the development of iVend Retail is as per the SDK development guidelines prescribed by SAP and comes just in time when the retailers are gearing up for the festive season. CitiXsys Technologies is one of the largest Software Solution Partner to SAP. With this certification, CitiXsys reiterates its commitment to SAP, its partners and customers to reap business benefits from robust and intuitive applications.

“The certification is an expression of our commitment to adhere to the stringent guidelines laid by SAP. This (certification) will allow partners to confidently position iVend in the market and will provide an assurance to the customers of licensing an SAP certified solution.” says Pankaj Mathur – Vice President, Solutions Delivery, CitiXsys Technologies.

“I’m very impressed with the overall functionality of iVend.  I’ve worked on “RetailPro” and “BeanStore” in the past and iVend is by far the most user friendly POS software I have used” says Marco Albrecht, Director Operations, In Add Minus, Los Angeles, CA

[Read more…]

Three steps to make buying the right software easy!

Computer technology is an integral part of business today across all organisations and industries. Underpinning daily operations and providing a strategic and competitive advantage for all facets of business, be it small, large, public or private.

Despite this, many businesses find it difficult to identify the solutions that best fit their requirements. This is evident in the market with a trail of failed projects that have not delivered business benefits or a positive outcome. The focus on “cost” method of procuring software solutions is a large contributor to these projects.

With so many choices available to business today the importance of identifying and defining the requirements of the organisation are crucial. This is the case not only for the successful transition to a new software solution but also the business benefits and return on investment that is desired.

Shifting the focus onto the benefits to the business and return on investment rather than mainly cost can only be achieved by taking the time to really understand the needs of the business. There are three steps that will assist in this process.

The steps, As-Is process mapping followed by analysis and process improvement and finally prioritising.

As-Is Process Mapping

The value of this step cannot be overstated. By mapping your current business processes and how they relate to each other you will have the crucial base from which to perform the next step of process improvement.

The best way to perform this step is to draw up a flow chart that identifies step by step how each process is done and how and where they relate to each other. There are many off the shelf tools to help with this, simply Google “flow charting software”.

Analysis and Process Improvement

Now that you have a clear picture of current business processes and the flow, this can be used to identify opportunities for increased efficiencies and process improvements.

Explore the process itself first, identifying how it can be improved. Then outline the benefits to these improvements.

Having identified real business benefits are possible from the improvements, the As-Is flow chart should be adjusted to reflect the changes. This is now the To-Be flow chart. This reflects the new processes as agreed.

These now make up the list of requirements. Once this is documented this list needs to move to the next step, Prioritising.

Prioritising

Now that the To-Be has been decided on and the requirements list complied, the need to prioritise is a commercial one. All requirements come at a cost and there is a point where the benefit of fulfilling a certain requirement is outweighed by the investment to do so. Remembering, that the goal is to procure the best solution that is commercially viable for the business, we need a mechanism that will allow us to do this on a specific task level. Assigning a level of priority as outlined below empowers the decision maker to evaluate a solution based on return on investment and business benefits.

Mandatory – Essential requirements to the business

Desirable – Important requirements to the business

Optional – Nice to have

The time invested in this process will ensure that the software solution that is procured will be a good fit for the requirements of the business and will help avoid some of the pitfalls of software acquisition. This will also help to avoid the software selection of a product that presents very well at demonstration but doesn’t deliver to expectations.

Optimising the return on investment and delivering the desired business benefits.