Important Links

CitiXsys support process

CitiXsys support process is managed centrally from our Global Support Portal at If you are a CitiXsys partner or customer, please contact the Program Office at pmo [at] citixsys [dot] com for your login details.

Our local support is managed by onsite support consultants in customer countries from New Jersey, Guadalajara (Mexico), Sydney, Melbourne, Nairobi (Kenya) and New Delhi. Our Partners are equipped to handle level 1/2 support.

Click here to download a brief presentation about offerings and processes of CitiXsys Support

Important links

Following links are important for partners and customers.

CitiXsys Knowledge Portal

eLearning Videos

Download all software

All Marketing collateral

Product Forums

Certification Center

Learning Center

CitiXsys e-learning portal is used by Partners and Customers alike. Partners can learn to implement solutions faster to give better support to customers. While Customers can take the E-learning courses to engage in ‘do-it-yourself’ implementation. However we highly recommend customers to use a certified CitiXsys implementation partner or certified consultant.


As a customer, you can derive major benefit by ensuring your system users attend to these courses. You can save a lot on training and also can have internal staff fully versed with the software you use.

Apart from these e-learning courses, customers can avail support at our Support Portal .