Partner Benefits

Partner benefits

At CitiXsys our channel partners can gain access to different resources, solutions and services uniquely designed for Partner Benefits. Partner benefits are designed to enable our channel partners in the following areas:

  • Training Support
  • Marketing Support
  • Sales Support
  • Market Development Funds

We have created opportunities to enable our channel partner to be successful and benefit from your financial commitment and support, and in turn benefit from your partnership with us.

Training Support

CitiXsys is committed to train its Channel Partners so as to enable them to offer better services to their customers on our industry-leading products and services. With this in mind, we have created an e-learning portal where partners can register for the training, to enhance their skills. Sales training may also be made available through the partner’s local Channel Field Sales Manager, or through WebEx sessions conducted from the Partner website. Program members must complete this within 30 days of signing up. Channel Partners may contact the Channel Sales team with questions regarding training. If you have a specific need or query which you would like to be addressed by us, please send an e-mail to [email protected]

Marketing Support

A full-spectrum of information regarding our products and services is available via the Partner website. The following is a list of items that are available to a partner

  • Logo standards and usage guidelines
  • FAQs
  • Proposal-based Market Development Funds
  • Product collateral and spec sheets
  • White papers
  • Access to the channel marketing team for co-marketing projects
  • Product presentations
  • Competitive information
  • Partner communications

Sales Support

Sales support for Channel Partners is available throughout the entire sales cycle – from joint selling and demonstration units to opportunity registration to upgrade opportunities. With dedicated support of our Channel Sales Managers, Sales team, Systems Engineers, and Channel Marketing team, our entire sales and marketing team is aligned to work with channel partners. Partner program members can use the Partner Portal for information on CitiXsys products and services, and raise queries which are answered within 24 hours. Partners can also call up the Channel Sales Manager for additional information.

Market Development Funds Benefits

Generic Guidelines

Market Development Funds (MDF) are available to members of the CitiXsys Partner Program and are proposal-based. The following are the program usage guidelines:

  • Partners must use MDF funds to support marketing programs that benefits CitiXsys. We reserve the right to direct the use of funds in a manner, which coincides with our business strategies
  • Any deviations from the MDF Program Guidelines will require written request and subsequent approval by the our Channel Programs Manager prior to use
  • Partners must furnish an annual business plan to be eligible for the MDF scheme

Click here to know more about Market Development Funds

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