Site Management & Customer Service

  • Store LocatorSite Management & Customer Service
  • UDF Integration
  • Right to Left format support for Arabic language
  • Configure products, prices, taxes, shipping, etc all from the administration site
  • Customer can view Order History
  • Customer one click re-order any prior order
  • Multiple billing/shipping addresses per customer
  • Order options supported
  • General Site Disclaimer Message (Agree Before Entering) supported
  • Can set minimum order product quantities before allowing checkout
  • Recent Products Page
  • Best-Seller Products Page
  • Phone Order Entry Module
  • Friendly error handling
  • Comprehensive administrative reports, including revenue trends & graphs, visitor trends & graphs, customer order percentages, affiliate revenue reports, tax reports, etc.
  • Recurring orders with shopper empowerment
  • Mini-Cart
  • Shopping cart can be told to clear in N days
  • Support for the most common display formats: grid and list
  • Store News Items Supported
  • Shopping cart can persist over visits
  • Order notes can be entered by customer with special instructions
  • Each cart item can also have notes entered by the customer
  • Shopping “cart” can be renamed (e.g. Shopping Bag).
  • Can require customer to agree to Terms and Conditions block (user defined) before proceeding with payment
  • Hide products, categories departments (publish or un-publish capability)
  • Integrated Product Search
  • Advanced Product Search Page (by category, section, manufacturer, price range, SKU, etc)
  • Remember me option for returning users.
  • Order History Pages: Customers can get their prior order histories; check order status, etc. all online.
  • Shopping Cart items can persist over time (even months if desired). Great for return customers, who later wanted to order a product, but forgot which one they wanted.
  • Customer can view all of their prior orders.
  • Administrators can edit customer profiles, delete customers, update their address books, billing information, etc.
  • Administrator can edit/enter service notes visible by customer regarding order status, special notes, etc
  • Report Designer