iVend Unplugged

iVend Unplugged

iVend Unplugged – An Introduction

iVend Unplugged is an Unplugged version of iVend POS – Unplugged from a core financial application. iVend Unplugged encompasses all that is offered by core iVend POS. It retains the original features of iVend POS and offers more. Unplugging the application from a core financial solution lets the Retailer run his retail operations the way he wants to run them, and not be constrained by the investment & processes of a financial solution.

Unplugged – Yet integrated

A growing retailer’s primary concern is to have a unified solution with quick and efficient data flow between applications. iVend unplugged ensures that your all systems and users work in a cohesive and optimized manner utilizing the same set of data. It covers all processes in retail management ranging from in-store to head office operations.

Using the application unplugged from a core ERP/financial application does not impact the retail operations. In fact it gives the retailer the flexibility to integrate to an ERP/financial application of choice.

iVend Unplugged comes with inbuilt certified connectors to SAP Business One and SAP Business All In One. CitiXsys offers these connectors. iVend API’s make the application versatile with connectors for other industry standard ERP solutions.

Unplugged Exclusive

Invest judiciously – Keep your Retail Operations streamlined and optimized, integrate with any financial application NOW, LATER, WHENEVER.
Scalability – Change you financial application as your business grows without changing your Retail application.
Integrate – Integrate with any financial application with iVend API’s.

Flexible and Scalable

Easy adaptability of iVend unplugged make it an indispensable part of a Retailers operations. As the retail operations grow, the retailer may only change the core ERP / financial application and not the retail application – a precious saving due to minimal change management.


Merchandise-Hierarchy Merchandise Hierarchy – A Merchandise Hierarchy is a reporting structure under which sales and inventories of products are tracked and managed. The function of the merchandise hierarchy is to categorize products into manageable levels for effective planning and reporting. Merchandise hierarchy has multiple levels with the highest level providing an overall enterprise view and then narrowing down to families or classes of products.Merchandise Hierarchy in iVend Retail allows to:

  • Define multiple Merchandise Hierarchies in the system
  • Attach more than one Merchandise Hierarchy to individual products
  • Top down reporting at all Merchandise Hierarchy levels
Replenishment-Planning Replenishment Planning – Executing Replenishment Planning process generates stock movement recommendations to replenish warehouses or stores by purchase orders or stock transfers.Replenishment Planning calculates gross requirements based on In-Stock Quantity, Open Sales Orders, Open Purchase Orders, Forecasts, Stock Transfer Shipments, Stock Transfer Requests, etc. The Replenishment Planning also takes into account predefined planning parameters such as Minimum Inventory, Minimum Order Quantity and the Lead Time.
Sales-Forecasting Sales Forecasting – A central activity in any retail organization, sales forecast enables the retailer to take informed business decisions regarding inventory, cash flow or plan for growth. Forecasting in iVend Retail provides a wide range of forecasting models with an automatic “best pick” option. Forecasts can be generated based on product, product group, product categories and merchandise hierarchy. Furthermore the forecast can be consumed in Replenishment Planningcalculations.
iVend-Dashboards iVend Dashboards – iVend Dashboard Designer allows creation of fully interactive business intelligence dashboards for iVend users. iVend Dashboards include a completely optimized drag and drop feature for faster creation of dashboards. These dashboards created can either be viewed from within iVend Management Console or viewed in any standard browser using the iVend web viewer. With iVend Dashboards, interactive drill down reports can also be created which can be viewed using a web browser.
Inventory-Control Inventory Control to Avert Stock-Outs – iVend Retail delivers complete visibility across retail chain. POS operators can view entire stock across stores or at the main warehouse/distribution center at the POS. In the unlikely event of stock outs, POS operators can put items on order and fulfill them from other stores or at a later date by replenishing stock from the distribution center.
Transaction-Server Transaction Server for On-Demand Transactional Data Access – iVend Transaction Server helps to optimize the retail environment by significantly reducing the load of data replication across the stores over the internet. With iVend Transaction Server it is not necessary to replicate the transaction data across retail stores. All transactions are stored centrally.The POS at stores can lookup transactions locally from the store database and if transactions are not available locally then they can be retrieved from the Enterprise Server via the Transaction Server.
Handheld-Devices Stock Management with Handheld Devices – The Handheld module in iVend POS allows users to manage store inventory using a handheld device running Windows Mobile OS version 6.0 or 6.5. Transactions such as Good Receipt PO, Stock Transfer Shipment & Receipt, Goods Issue & Receipt, Goods Return to Vendor, Stock Take, item Lookup can be performed using the handheld device
Inventory-costing Inventory Costing – Allows retailers to provide monetary value for items that make up their inventory. Standard Costing feature in iVend POS enables to determine product profitability, helping retailers make necessary decisions for their business. Inventory Costing is available to retailers using iVend Retail as a standalone application (Unplugged) without integration to an ERP system
Query-Builder Visual Query Builder – A visual query builder helps in creation of Adhoc reports using SQL queries. The functionality helps user in writing queries by selecting data tables and then linking them by using drag and drop functionality.
Inventory-turn-reports Inventory Turns Report – Inventory Turns is a measure of the number of times an inventory items is sold or used in a time period such as a month, quarter or an year. Inventory turns reporting helps retailers identify slow moving and fast moving items in check averting overstock and stock-out situations. A higher inventory turn number is an indication of stock out situations and a lower inventory turn number indicates dead stock, which has moved very slowly in a specific time period.
promotions Promotions that Maximize Profitability – iVend Retail comes with an extremely comprehensive promotions engine and allows retailers to define promotions in multiple formats such as period based discounts, quantitative discounts, mix and match and buy some get some, etc. iVend Retail allows to manage targeted promotions by easily analyzing detailed customer trends at individual stores and throughout the retail chain.
Retain-Customers Retain Customers and Manage Customer Communication– iVend Loyalty application in iVend Retail Management Suite allows retailers to define flexible loyalty campaigns, which ensure customers keep coming back, thereby increasing retailer profitability by rewarding the right customer. It delivers a full range of analytics and service capabilities that help retailer better understand each customer’s value. iVend Loyalty helps retailers design plans that maximize the potential of all customer relationships. Customers can be informed of available points, their value and their validity via emails and iVend Passes.
UI-enhancements User Interface Enhancements – iVend POS 6.2 includes several UI enhancements including a Collapsible Menu Bar that permits users to collapse the Menu bar in iVend Management console providing additional working space on the screens. In addition users can now change label and button captions by accessing the Change Caption option from the right click menu. Validation Rules can now be setup following validation rules on screens accessible from the iVend Management Console.
Credit-Card Reliable and Safe Credit Card Transactions – iVend Retail is a PCI – PADSS compliant application and offers fast, easy, safe, and cost-effective card management with integrated payment processing from industry-leading banks.
Stay-connected Stay Connected with your Business Operations – iVend Retail Management Suite is a comprehensive end to end retail management suite allowing complete visibility and control to the central head office operations. Seamless integration with standard ERP/Accounting applications through its APIs, allows retailers using iVend Retail have access to updated information of financial and operational data. This fail-safe integration keeps the central head office always connected with the store operations across the complete retail chain.
process Smoothly Process Routine and Complex Transactions – iVend Retail enables the POS operator to combine multiple transaction types with in single POS transaction. For example – POS operators can process a sale refund and sale transaction in a single transaction rather than a two-step process, which involves a separate transaction for sales refund and sale.

Head office / In-Store management

iVend Retail offers complete back office functionality both at the Head Office and at the store. It provides the respective managers a total control over activities. In-Store transactions are replicated to the Head Office, allowing quick decision making without any delays.

Every iVend Retail deployment has minimum following three components:

iVend Enterprise – is the central repository from where master data is disseminated across the chain AND all the transactions get consolidated. iVend Enterprise is configured at the head office and used to define the retail enterprise and organization wide policies Master data like products, product groups, categories, customers, customer groups, price lists, special price lists, promotions, gift cards, coupons, taxes, etc. are all defined here and get replicated across the entire retail chain.

iVend Store Manager Console – A typical store setup will have the iVend Store Server running iVend Store Manager Console – the application that is used by the store back office users to carry out their day-to-day business functions like – receiving of goods, requesting stock transfers, raising purchase orders, managing till operations, stock counting, inventory management, generating different reports, managing user rights, etc.

iVend POS – iVend POS is configured at the Store and is used by the cashiers to transact with the customers. iVend POS is the execution point for all the retail configurations done for the store where it is installed. iVend Terminal POS’ intuitive user interface and be operated utilizing a touch screen and/or keyboard can mouse or a combination of all three interface methods. iVend Retail is fully PCI compliant application.

iVend Retail is fully PCI compliant and records the credit/ debit card details in an encrypted format in database. Solution ensures high availability via database mirroring.

iVend POS

iVend POS is fast, dependable and powerful Point Of Service application with an easy to use keyboard or touchscreen operated user interface. iVend POS makes transactions processing error free and easy to manage & execute. iVend POS is the execution point for configurations done at the Head Office which include pricing, discounts, promotions, tender types, layaways, and returns.

Terminal POS is the traditional POS application packed with multitude of features and is the execution point for configurations done at the HeadOffice which include pricing, discounts, promotions, tender types, layaways, and returns.

Mobile POS, as the name suggests is a POS which operates on a handheld device like an iPhone or iPad or select models of Android tablets. Mobile POS brings the power and effectiveness of a traditional POS to a mobile device and helps retailers enhance customer experience and also maximize the real estate in the store.

Business Architecture