Tag: Multichannel
-
Six ways clienteling can win customers’ hearts (and wallets)
Retailers today are often faced with a dilemma: let shoppers use their own internet-connected devices in-store, and risk losing control of the journey to purchase. Give them self-service kiosks, however, and hardware can end up broken or misused. One effective solution for bringing technology into the store is implementing clienteling solutions. Clienteling is sometimes considered…
-
The multichannel movement’s arriving fast: is your business ready?
If this month’s Apple Watch launch underlined anything about today’s consumers it’s that they love technology. Wherever you look, people are blending their online and offline experiences using connected devices – and this is changing the game for the retail sector. The multichannel movement has created new challenges and opportunities for retailers wanting to capture…