Category: Retail Trends

  • iVend Completes Three Training Workshops

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    Paula Da Silva
    in

    CitiXsys conducted five-day intensive training sessions for partners across three continents in Houston, Melbourne and Mexico City. Our trainings were carefully designed to provide information-packed sessions, accompanied by extensive learning opportunities. Training workshops were a great success for the attending partners as they helped them in improving iVend Retail product knowledge. The objective of the advanced…

  • How can cloud commerce accelerate international expansion?

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    Tim Barton
    in

    It’s almost impossible to pick up an industry magazine or access a website today without seeing news of another retailer growing their business into new territories. The saturation of mature regions and new opportunities in emerging areas is pushing the boundaries of retail wider than ever before – but not without complications. From differing languages…

  • Six ways clienteling can win customers’ hearts (and wallets)

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    Tim Barton
    in

    Retailers today are often faced with a dilemma: let shoppers use their own internet-connected devices in-store, and risk losing control of the journey to purchase. Give them self-service kiosks, however, and hardware can end up broken or misused. One effective solution for bringing technology into the store is implementing clienteling solutions. Clienteling is sometimes considered…

  • Four essential queue busting strategies for Easter weekend

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    Tim Barton
    in , ,

    Just a few days remain until the Easter weekend – one of the biggest spikes in the retail calendar. The Easter egg market alone is worth £365 million, while many consumers use the public holidays as a time to shop. In fact, according to Experian FootFall, European consumer activity often increases ahead of the weekend…

  • How can your mobile strategy stay ahead of the retail curve?

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    Tim Barton
    in ,

    Mobile, mobile, mobile. It’s dominated retail discussions over the past 12 months, yet knowledge of how consumers use this technology – and how businesses should be incorporating it into their strategies – still feels as though it’s in its infancy. If anything, shoppers are ahead of the curve, quite frequently using their own devices in…

  • Mobilize the store on Cloud

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    Rishabh Arora
    in ,

    Now that the retail industry is safely past the 2015 predictions and hype, let’s see what enterprise retailers and SMBs are investing to better sales and customer service. Enabling more payment options and integrating EMV before the deadline is the top priority among retailers. The Cloud has never been so sought-after, and the number of…

  • The multichannel movement’s arriving fast: is your business ready?

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    Tim Barton
    in

    If this month’s Apple Watch launch underlined anything about today’s consumers it’s that they love technology. Wherever you look, people are blending their online and offline experiences using connected devices – and this is changing the game for the retail sector. The multichannel movement has created new challenges and opportunities for retailers wanting to capture…

  • Cloud-powered retailing in 2015

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    Rishabh Arora
    in

    In this month’s issue of CitiXsys Retail Insights, we’ve taken up how multichannel retail solutions powered by the Cloud reinvent store operations and scalability. Read on about ideal ways of customer engagement and the substantial role of Cloud-based Mobile POS in delivering customer satisfaction. The cover story talks about what the Average Joe wants from…

  • Integrated Retail – The Multichannel Way

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    Hritvick Sen
    in

    Acquire. Retain. Engage. These are the three words that any retailer knows as the Holy Grail. A seamless, multichannel approach that acts upon these three tenets is what any retailer needs to consolidate his customer base. And that calls for a cloud-based retail system that works as a suite of integrated applications, rather than a…

  • Engage Digitally with Customers

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    Pankaj Mathur
    in

    Imagine retail customers no longer fumbling at a billing queue to drag out a crushed (or even half-torn) discount coupon, or a sale notice. Instead, visualize the same customers handing their iPhone or Android smartphones over to the store clerk to scan their new Digital Pass! That is no longer a sci-fi element, because the…