Category: Customer Loyalty
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Four essential queue busting strategies for Easter weekend
Just a few days remain until the Easter weekend – one of the biggest spikes in the retail calendar. The Easter egg market alone is worth £365 million, while many consumers use the public holidays as a time to shop. In fact, according to Experian FootFall, European consumer activity often increases ahead of the weekend…
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Perk up Loyalty to drive sales
Loyalty programs are known to increase both the value of customer relationships and revenue for businesses. A recent study by AC Nielsen shows that 60% of consumers consider loyalty programs an important factor in their buying decisions. And customers spend 46% more with brands that deploy loyalty programs on average. But what makes loyalty programs…
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Introducing iVend Loyalty Portal
The purpose of the loyalty program is to provide competitive advantage for the retailer. To maintain that edge, retailers must continuously adjust and evolve their program as per customers’ needs, business requirements, and competitors’ offerings. With Mobile devices gaining an important position in retail landscape, iVend Loyalty introduces Loyalty Web Portal which allows loyalty cardholders…
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Customer Loyalty – Reward & Engage
The times sure have changed. We live in a connected world. The future is now, so to speak. Technology allows us to have a video chat with a friend across the globe. Social media gives you a 24/7 news feeds focusing solely on the comings and goings of your friends and family. Technology has now…
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Customer loyalty programs in industries other than Retail
In this day in age, it is not at all uncommon for most service chains to be filled with customer loyalty program tags by various retailers. At nearly every turn, we are prompted to scan our rewards tag or enter our phone number in order to earn “points” or “cash back” for our spending. Though…
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Cross Channel Rewards to boost Customer loyalty
If customer loyalty is important for the success of your business—and it obviously is—it becomes even more so in an economic climate like the one we are experiencing today. Fortunately, new innovations in the retail sector like the advent of online and mobile channels has made it much easier for you to launch targeted and…
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Innovations in iVend Retail – a three part webinar series
A three part webinar series on iVend Retail Suite of Applications focuses on the recent innovations in iVend Retail. The sessions are beneficial to modern age Retailers looking for integrated retail systems for better profitability & efficiency. Session One talks about about retail analytics and how a CEO/ CFO take better decisions to make a…
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How to enhance customer loyalty leveraging Social Media?
It was a mere half-decade ago that loyalty marketers began to start investigating seriously into how social networks and loyalty relate to one another. The rising power of social networks and customer word-of-mouth forced them to acknowledge its impact & importance since it has shown an inordinate effect in a short span of time. Nurturing…
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Five ways to make loyal customers
If you’re selling a product and you want to maintain customer loyalty one of the most effective ways to increase return business is through a loyalty program for your customers. It seems as though everyone has a customer loyalty program nowadays. The scheme may be managed by issuing a key ring, a specific membership card,…
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Loyalty does pay off – Why a loyalty program pays dividends
Why Customer Retention Matters One of the most basic tenets of marketing and advertising is the understanding that it costs a company significantly more in time and resources to attract one new customer than it does to retain the business of one existing client. A company with a high rate of customer attrition is, by…