Category: Customer Loyalty
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Innovate or Face Extinction
A business needs to innovate or they risk becoming irrelevant. The typical sales model no longer applies for retailers. There’s no doubt that there will always be a need for brick and mortar stores; people need to touch and feel a product before purchasing it. In fact, over a third of online consumers cite this…
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How an SME Retailer Can Create Loyal Customer Evangelists
How does your small to medium size retail business treat and utilize the good will of your customers? Consider these two scenarios: Retailer A is a boutique wine shop with several locations in upscale, suburban communities. When prospective customer A walks thru the door, she is greeted in a friendly, genuine manner. A staff member…
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Turning the Mission Shopper into a Loyal Customer – How to improve your Small & Medium Size Retail Business’ Conversion Rate
The ability to consistently attract shoppers into your retail establishment and then convert them into buying consumers is the lifeblood of any retailer. Hopefully, along the way they’ll also end up buying more than initially planned. But as a rough economy and the internet continues to decrease the amount of visits a consumer makes to brick…
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iVend Loyalty released by CitiXsys Technologies
iVend Loyalty – a multi platform loyalty application released by CitiXsys Technologies New York, NY, January 10, 2011: iVend Loyalty was released today at the NRF where CitiXsys Technologies is showcasing its flagship retail application – iVend Retail. iVend Loyalty, which is currently integrated with iVend Retail comes with web services based APIs making it…
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Webinar on 5 Ways to Manage and Enhance Customer Loyalty – a resounding success
CitiXsys conducted a webinar on 5 ways to manage and enhance customer loyalty on 29th Sept. and it was a resounding success. The topic and discussion on Customer Loyalty is quite pertinent – more so after the businesses, especially retail have come out of serious recessionary times. As much important is to acquire new customers,…