News @ CitiXsys

IHNSA-Integrated Retail operations and enhanced customer Service with iVend Retail

July 13, 2015 by Bhawna Mehan Leave a Comment

COMPANY : IHNSA

Country: Mexico

Industry : Capital goods and spares

Supplies and Tools of North (IHNSA) was founded in 1998 with its headquarters in Cuauhtemoc City, Chihuahua, North of Mexico. The company sells hand-held machine tools, industrial tools like welding machines, and is also invested significantly in the metal engineering industry. Another arm of the company has its focus on agricultural supplies and instruments. IHNSA also supplies input material to the automotive industries in northern Mexico.

IHNSA currently has a head office and four branches; three of them located in Chihuahua and one in Durango. The opening of the latest branch has been one of the most important achievements of the Company. Over time IHNSA has involved itself deeply in innovation and better offerings to their current
customers, thereby differentiating itself from the competition.

Challenges

The company’s biggest problem was the lack of synchronization of reports & documents between branches and head office. The management reported that documents were not replicating in time, and there were errors in the derived information.

Lack of data synchronisation between outlets. If a customer bought an article at one store, it was not possible to return it at another store of the company. Also, the company’s software at that time was unable to deliver invoices to the customer because of synchronization delay and other related technological
roadblocks.

Solution

iVend Retail, iVend Loyalty and iVend Passes with SAP Business One

Benefits :

Integrated Data Management lead to reliable functionality and easy-to-use interface
On-time data and report availability
Overall Faster decision-making process
On-time data and report availability
Better understanding of customer buying preferences
Efficient accounting and finance

“IHNSA’s business evolves on the internal management of its business processes and the company has found in iVend Retail the ideal platform for growth and customer satisfaction”

David Peterson, CIO, IHNSA

Filed Under: Customer reference, News @ CitiXsys

CitiXsys February Newsletter 2015

February 27, 2015 by CitiXsys Communication Leave a Comment

Enhanced Retail Profitability with iVend POS

What’s Coming in iVend POS 6.4

Complete control and visibility over retail operations are a must for any retailer to stay competitive. iVend Retail has long been an invaluable enterprise-class retail management solution for retailers of all sizes. Now, with the iVend Cloud offering, this is much faster and easier to achieve without the cost and complexity of deploying an on-premise solution.

Retail in 2015, and Beyond

As always, technology would be a major contributor in reducing the gap between manufacturers and consumers. But the major trend is around the retailers’ acceptance of what has been launched previously. That, will be the face of retail technology in 2015.

Product Brochures

Upcoming Events

Recent Partnerships

Pioneer Solutions Ltd. – UK

A valued iVend Retail partner, Pioneer Solutions provides high-quality retail and IT support & services to businesses throughout the UK and Ireland. Pioneer Solutions has established a reputation for comprehensive consultancy on improvement of IT and retail infrastructure. It offers personalised support solutions specialising in retail and IT, and its clients comprise of leading retail brands, government-funded organisations, and professional service bodies

BCC-Services RDC – Congo

Based in France and the Congo, BCC Services offers expertise on SAP technologies and Retail Technology with iVend Retail including Business Intelligence and Enterprise Performance Management. BCC Services is a dynamic and forward-looking consulting firm and an iVend and SAP Partner. Specialised in the implementation of ERP, BCC Services provides Business Intelligence and Enterprise Performance Management around SAP’s product offerings as a partner of iVend Retail.

Recent Customer Wins

Fine Wine Delivery Company

Fine Wine Delivery Co is New Zealand’s largest single-site wine retailer, occupying 2,500 sq m of temperature-controlled Super Store at Mt Wellington. Growing from a home-based location in Torbay, the enterprise is one of the best examples of 100% family-owned business. With flourishing commerce, they needed a multichannel capable retail solution like iVend Retail. Partnering with Realtech Limited, iVend Retail addressed each of their store operational requirements with its inventory management, merchandise management, transaction management and reporting capabilities.

Wenna, Inc

Founded in New York City in September 2013, Wenna Inc. is a small-sized corporation operating mainly in jewelry retail. They specialize in silver and gold jewelry and have brands like ANNA Inspiring Jewelry and ANNA Haute Jewelry. Their customer base was expanding and so were the operational requirements, so they turned to iVend Retail for assistance. With the dependability and multifunctional nature of iVend POS, Wenna discovered efficient and profitable retailing. Partnering with Support One, Inc., iVend Retail met Wenna’s each and every retail requirement for now and ahead.

©2015 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys Tagged With: CitiXsys, February Newsletter, iVend POS 6.4, Newsletter

CitiXsys January Newsletter 2015

February 2, 2015 by CitiXsys Communication Leave a Comment

The Cloud Advantage for Retailers

The Cloud as the Next Step at NRF 2015

At the National Retail Federation’s Big Show-2015, CitiXsys Technologies came out in force to showcase the power of Cloud Applications in the modern world of retailing. Kamal Karmakar, CEO, CitiXsys Technologies, talks about what trends are going to dominate the upcoming year, and his insights.

CitiXsys Partner ICS Sharpens iVend Product Skills with Training

CitiXsys conducted a five-day, intensive training session on improving CitiXsys iVend Retail product knowledge for approximately 13 staff members of Integrated Computer Systems, Inc. (ICS). ICS is one of the Philippines’ leading IT solutions providers, with over 35 years of experience in providing technological expertise including nationwide sales and services.

CaseStudy

Beyond CaseStudy

Magazine

Retail Insights

Video

NRF Video Podcast

Product Brochures

Upcoming Events

Recent Partnerships

Triphen Technologies Inc – United States

Triphen Technologies Inc, specializes in technology solutions for the retail industry. Combining iVend Retail Management suite of solutions with hardware and the know-how helps their retail clients with the data and control needed to succeed in today’s fast paced economy. Their solutions are centered around carefully-chosen Point-of-Sale solutions, with additional tools to assist with business communication and marketing efforts.

Apzon Telecommunication Solution JSC – Vietnam

APZON is an IT service provider and has 10 years of experience in providing IT solutions, as well as consulting services for clients in many sectors: telecommunications, retail, distribution, production, construction, manufacturing and service units of the state. As one of the first strategic partners of SAP AG in Vietnam – the leading ERP provider – APZON has been on a mission to empower its customers with optimal solutions and efficiency in management of business operations.

Recent Customer Wins

Game Day Detroit

Game Day Detroit, formerly known as The Hook Up, is home to officially licensed sports apparel for MLB, NHL, NBA, NFL and select NCAA sports teams, as well as on-field apparel. The store carries both replica and authentic jerseys, in addition to photos, frames, sports figurines, autograph items and much more. The solution was implemented by our partner Support One, Inc. at their thirteen stores, Game Day is currently using iVend to power their sales. Beyond this, Game Day Detroit also took on the same number of iVend Store servers, over MCs and a HO console to get the winning edge during game days and beyond.

Attard Bros. Group

Operating since 1977, Attard Bros Group is today composed of six units which range from construction, finishing, joinery, construction materials, hard landscaping and full-scale developments. Their clients range from Toyota, KPMG, Vodafone, Hilton, Playmobile, HSBC, Hard Rock Café and Pizza Hut, among others. The Group has taken the advantage of iVend POS at four of their stores and the Head Office to streamline their business prowess, with assistance from CitiXsys’ partner Philip Toledo Ltd.

©2015 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys Tagged With: CitiXsys, CitiXsys Jan Newsletter, iVend Retail Management Suite, Newsletter

CitiXsys December Newsletter 2014

December 29, 2014 by CitiXsys Communication Leave a Comment

iVend Retail on Cloud

Achieving competitive advantage in Retail with Cloud

Utilizing applications on the Cloud is the latest buzz across industries and has compelled retailers to evaluate the potential of the cloud to capitalize on the benefits that it offers.Enterprise LARGE or SMALL are moving quickly to adopt cloud based applications & services that could enhance their competitive landscape.

Retail Moving on Cloud

In the business of Technologically Transforming Retail Landscapes, CitiXsys Technologies has been involved in bringing valuable content to readers for some years now. This white paper is intended for all who have experienced, observed and appreciate the value of Modern Retail Technology, Integrated Store experience and are keenly looking forward to commit to the concept of Cloud in Retail.

Product Brochures

Upcoming Events

Recent Partnerships

Hit Bilism Danismanlik ve Turizm San Tic Ltd Sti – Turkey

Hitsoft was founded with the mission to produce solutions that increase the competitiveness of their customers with their innovative and specialized solutions.The company has young and dynamic staff who offer expert consulting services. Hitsoft aims to meet future as a Cloud Enterprise Application service provider for automotive industry and become the world leader in the field of Retail with iVend Retail and SAP software solutions.

WLM Software Consulting Software (Pty) Ltd – South Africa

WLM Software Consulting Services is a South African based software solutions and business information systems consulting firm providing services to SME and large enterprises across various industries.WLM Software consulting Services is a client driven organization with a focus on enabling their customers to extract full advantage of their Retail IT infrastructure.

WLM software consulting ensures that they provide the best in Retail to their customers with iVend Retail, the best fit solution for all retail business needs.

Recent Customer Wins

Tuthilltown Spirits

Tuthilltown Cacao Liqueur works intimately with Fruition Chocolate to directly source field-selected cacao beans from farms in Peru and The Dominican Republic.Tuthilltown’s spirits, including whiskeys, vodkas, gins and other unique innovative spirits are among the first legally produced in New York since Prohibition.

Tuthilltown Spirits chose to use iVend POS at all their stores to provide great customer service to their visiting customers.

Alara Multiconcept

ALARA is a luxury lifestyle brand dedicated to contemporary art, design, fashion, cuisine and culture.Alara, the concept store is located in Lagos, Nigeria and features inspirational objects of African origin alongside international design. Alara Multiconcept is using iVend Retail at its stores for distribution of their product range across various Luxury Goods & Jewelry categories.

©2014 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys Tagged With: CitiXsys, iVend Cloud, iVend Retail, Newsletter

CitiXsys November Newsletter 2014

December 3, 2014 by CitiXsys Communication Leave a Comment

Personalizing Instore Experience with iVend Mobile POS

Mobile POS Coming to Forefront

Globally retail stores are beefing up their sales capabilities ditching the old-fashioned point of sale machines and having salespeople — and even shoppers themselves — ring up sales on smartphones and tablet computers.

Converging Retail Digitally

Technology innovations have been fast transforming the world around us and are leaving a definitive impact on the way customers shop for products and services. Retailers are also evolving to these changing market dynamics by redefining customer experience in retail space with multitude of personalized touch points.

CaseStudy

Gemilang CaseStudy

Whitepaper

Edge Ahead with Mobility

Video

iVend Mobile Video

Product Brochures

Recent Partnerships

AceNet Solutions Pty Ltd – Australia

AceNet Solutions Pty Ltd are leading IT Solutions consultants and Service Providers in Australia, focused on retail SME clients, Government organizations and Education sector. With a team of highly qualified and experienced IT professionals, AceNet has resources to provide Support solutions that meet varied business technology requirements.

Adiles AS – Norway

Adiles has a great team of experts with experience in various fields to operate in Consulting, Implementation, Development and Operation of business solutions. Owing to their expertise in field of retail they are able to translate retail investments of their customers into growth and increased earnings. Adiles has therefore chosen to provide their customers with direct access to their consultants 24/7 – 365 days a year.

Recent Customer Wins

Libreria Vision

Libreria Vision is a Christian bookstore chain that best meets their customer needs. Their Mission is to provide their customers more than just products, a unique experience as their contribution to the development of their faith. Libreria chose to use iVend Retail at their stores to ease up the shopping experience for their customers and engage with them for spreading the noble cause.

Maher Sports

Maher Sports Ltd is a leading supplier of sports and fitness equipments to sports and leisure clubs in Ireland. Maher Sports was established in 1971 and known for its value and exceptional Product range across all sporting categories. Maher Sports is using iVend Unplugged with iVend Loyalty in its stores for distribution of their exceptional product range across various sporting categories.

©2014 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys Tagged With: CitiXsys, Newsletter

CitiXsys Newsletter April 2014

April 25, 2014 by CitiXsys Communication Leave a Comment

Personalizing Instore Experience with iVend Mobile POS

Changing Retail dynamics with Mobility

Mobility in general and specifically in retail has changed the way we consumers go about retailing. It is this ubiquitous nature of mobility that has led to all forward-looking retailers incorporate mobility in their business landscape. There are equal number of retailers who have set aside budgets for mobile initiatives in their businesses.

Driving profitability with integrated retail operations

De Vrina shoes specialises in quality, affordable wedding shoes for ladies, shoe clips and handbags. De Vrina is into design, wholesale and retail distribution of ladies shoes and handbags since the year 2000.

Magazine

Download – Retail Insights

Whitepaper

Edge Ahead with mobility

Video

iVend POS

Product Brochures

Join us for a session on iVend Mobile POS


29th April 2014	11:30 AM – Central Standard Time	Language – Spanish

Upcoming Events

Recent Partnerships

Dexterity – Mexico

Dexterity is an authorized SAP Channel Partner and iVend Retail certified partner for the Mexico region. Strategically located in the city of San Luis Potosi , Dexterity has successfully implemented SAP in the Central, Northern and Shoal of Mexico and South America regions.

Vina System Co. Ltd – Vietnam

Vina System is a 100% foreign investment, established in 2004,’ specializes in consulting and implementing SAP Business One in Vietnam market. Currently, Vina System is a leading SAP partner for SAP Business One implementation and iVend Retail suite of applications in Vietnam with 75% marketshare of SAP Business One and more than 50 successful projects in almost industries of Retail, Distribution, Food, Chemical, Plastics, etc

Recent Customer Wins

Sunglass Warehouse

Sunglass Warehouse strives to offer the best prices, best selection, and best service in the sunglass business.” A decade old organization, located in Beaufort, SC is a storehouse of wide range of quality sunglasses starting as low as $15. In addition, the store carries all the brands a demanding consumer might ask for, including Oakley, Maui Jim, RayBan, Costa, Gucci, Prada, Kaenon, Tag Heuer, Coach, and many, many more!

Distroller

The mission of Distroller is to create and give life to design by creating original products that aim to brighten the soul. Distroller is a unique specialty retailer is constant exploration of new frontiers of Mexican design, where the most original, colorful and fun products speak for themselves; making life a more friendly and light to live. Create designs and products based on the philosophy of seeing the extraordinary in the ordinary concepts side.

©2014 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.

Filed Under: Blog, News @ CitiXsys

CitiXsys Newsletter March 2014

March 26, 2014 by CitiXsys Communication Leave a Comment

Integrated eCommerce Solution for Real-time Shopping Experience

Online Trends Predicted for Year 2014

Sales from eCommerce portals are steadily gaining an upward trend and steadily becoming a significant portion to total retail sales. The contribution percentage of eCommerce sales is increasing at a much higher rate than retail sales in general boosting retail sales. eCommerce is also complementing in-store sales, transforming consumer experiences. The current trend will continue and eCommerce sales will eventually become an imperative and a must have for any retailer.

Woo customers digitally

The onset of digital era started a decade ago, and retail has undergone a complete makeover since then. The smartphone revolution has completely altered the way people shop today.

Magazine

Download – Retail Insights

Whitepaper

Edge Ahead with mobility

Video

NRF 2014 Video

Recent Partnerships

Eliason Consulting Group – United States

Eliason Consulting group is partner that aims to be the business engine by which 100,000 SMEs adapt innovative, integrated management systems of performance excellence that generates results. They are working ahead and want SME retailers in the region to adopt iVend Retail, the innovative, integrated retail solution and help them succeed and decrease stress.

VTM2 – Canada

VTM2 Technologies Inc. is a leader in the field of information technology for projects related to the management of enterprises. Our partner has a team with diverse experience in field of IT and accounting. VTM2 has a mission is to be a leader among SMEs in the process of selection, implementation, training and support for retail applications and other software accounting applications.

Recent Customer Wins

Addide

Addide started operations in March 2008 with the pioneer store, Akoka offering a selection of national brand grocery items, alcoholic and non-alcoholic drinks and cosmetics. Today the chain operates as one of the fastest growing convenience-store chains in Nigeria under the Addide banner, with twelve stores in just three years,(with plans to increase to twenty within the next five years of operation) strategically located in medium income neighborhoods in Lagos State.

Fernandes Bakkerij NV

Fernandes Group is one of the largest company chain of bakeries in Surinam,with approximately 1,100 employees, a wide variety of activities and a high social status. Fernandes is an automated Bakery that mastered the bread and pastry category in Suriname. Their continuous attention to ensure quality improvements for years and a strong consumer base are the main attributes to the success.

Filed Under: Blog, News @ CitiXsys Tagged With: CitiXsys March Newsletter

CitiXsys Newsletter Aug 2013

August 19, 2013 by CitiXsys Communication Leave a Comment

Newsletter – Aug 2013

About us | Products | Contacts

iVend Mobile POS

Footwear Retail Paces Up with iVend Retail

For Footwear retailers, it has become imperative to keep up with the dynamic market trends with changing needs of consumers and new product collections to meet customers’ demand. So, it is critical to have a unified set of data that the global team has access to, whether they are in management, merchandising, sourcing, operations, sales or supply.

Upcoming Training Webinars – What’s New in iVend POS 6

English

20th Aug at 10:00 AM (Eastern Africa Time-Nairobi)

21st Aug at 2:30 PM (Singapore Time)

English

Spanish

27th Aug at 2.30 PM (Eastern Daylight Time)

29th Aug at 10.00 AM (Eastern Daylight Time)

Recent Partners Acquisitions

POSMarket – Australia
POSMarket is a trading name for Tensor Design Pty Ltd and is part of a group of companies that specialise in point of sale products and services and the Internet. Our Partner aims to provide you with the largest variety of the best POS gear with iVend Retail from many of the leading manufacturers, and at the same time be able to provide you with the best prices in Australia.

ASG – Australia
ASG is a leading IT business solutions provider in Australia – customer focused and responsive. ASG is known to provide proven solutions, partnering closely with their clients to help them achieve their goals. As clients’ needs continually change and evolve, our partner’s focus remains constant – to continuously adapt and provide the best outcomes to their customers

Recent Customers Acquisitions

Smokin’ Vapors
Smokin’ Vapor is a new company dedicated to helping people find a new alternative to putting horrible chemicals and tar into their lungs while seeking a nicotine replacement program that actually works. The first location was in the Panama City Mall. Business was good and continues to increase more and more as people learn about this amazing product

TARA Knitwear
TARA Knitwear was founded in 1976 and was among the first companies to be implanted in the newly established Export Processing Zone in Mauritius. The head office, including the showroom as well as marketing department, is located in the industrial zone of Plaine Lauzun whilst the production units are based mostly in Riviere du Rempart and Nouvelle France.

©2013 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys Tagged With: Newsletter

CitiXsys Newsletter July 2013

July 15, 2013 by CitiXsys Communication Leave a Comment

Newsletter – July 2013

About us | Products | Contacts

iVend Mobile POS

How to engage shoppers with iPhones, Android or Windows Phone

Retailing is a competitive marketplace. A retailer must constantly evaluate its strategy and keep its focus on the ‘Added Value’ created for its customers and suppliers. In this article, I will discuss the relationship between Strategy, Added Value and Innovation. To be successful, retailers of all sizes need to adopt a measured harmony between all three aspects.

Upcoming Training Webinars

iVend eCommerce (English)

iVend Loyalty (English)

18th July at 10:00 AM (Eastern Africa Time-Nairobi)

23rd July at 2:30 PM (Eastern Daylight Time)

iVend eCommerce (Spanish)

iVend Loyalty (English)

25th July at 10 AM (Eastern Daylight Time)

29th July at 2.30 PM (Singapore Time)

CitiXsys Knowledge Portal – Download, learn, Collaborate

CitiXsys Knowledge Portal is a platform to download, learn and collaborate – all things Retail. CitiXsys Knowledge Portal (CKP as it is popularly called) is the hub of iVend community and is the central repository of information and knowledge on iVend Retail.

Recent Partners Acquisitions

Crystalis Consulting – Latin America
Crystalis Consulting is a group of companies aimed at providing advice and solutions to improve business processes of their Retail clients on SAP platform.
Their services are focused on providing solutions that enhance business through the experience and knowledge of best business practices in the implementation of integrated systems and process redesign.

IDEAN – Latin America
IDEAN is a company oriented business consulting services that provide real and tangible value to businesses.
IDEAN specialize in solutions that will help to automate the processes of the company and to have the information needed for decision-making.

Recent Customers Acquisitions

Buonitalia Ltd
Buonitalia Ltd is the best online source for food and food related products that originate
in Italy. The true Italian cooking requires far more on having the right product than it does on complex techniques.
For years together the company is enagaged in supplying authentic products are used in Italian cooking

Palm Equipment
Originally beagn as Gear for Paddlers in 1979, Palm Equipments Europe offers, the complete range of canoe & kayaking equipment from whitewater immersion suits, cags, PFDs and spraydecks, to touring and sea kayaking. Surfing is where Palm stood out – building surf kayaks then surf ski’s (the first Sit-on-tops) the reputation for innovation and quality grew. Still Owned by founders Andy and Bob mission of the company to make the best and most innovative gear remains the same as when it started.

Filed Under: News @ CitiXsys Tagged With: Newsletter

Newsletter – June 2013

June 25, 2013 by CitiXsys Communication Leave a Comment

Newsletter – June 2013

About us | Products | Contacts

Retail Insights: May-June 2013

iVend Retail 5.8 Released

iVend 5.8 comes with an upgraded and more intuitive installer. Running this installer allows the user to install iVend Unplugged in a demo mode with demo database for a faster and quicker setup of a demo environment. The installer also allows to utilize an existing iVend Unplugged database.

Upcoming Training Webinars

iVend Passes

iVend eCommerce

27th June at 02:30 PM

28th June at 02:00 PM

Mobility enhancing Retail Customer centricity

Mobile device multiplication among store associates, floor managers, back office and supply chain workers — and, perhaps most importantly, customers — has accelerated rapidly. Forward looking retailers who are focused on customer centricity, mobile tech integration has become the propelling force.

Recent Partners Acquisitions

Alenu IT – Singapore
Alenu Consulting provides in-depth solutions & industry expertise that helps you quickly realize your business visions and objectives. Company’s professionals work with customer’s to identify & rapidly implement the right solutions, improve your opportunities through analyzing your business challenges, by capturing your business requirements, increasing your employee’s productivity and thus improving your overall work environment.

TRC (Total Retail Control) – EMEA
Total Retail Control (TRC) was founded in Dublin in 1991.
Technology, no matter how feature rich, is only a tool. Without the passion and expertise of a technology partner the tool cannot perform. TRC brings together the best and most innovative technology with a passionate and talented team. Our partners have been rewarded by working with some the best retailers in Ireland and the UK.

Recent Customers Acquisitions

A La Orden Discount
To Order Discount is Puerto Rican retailer which began operations over 35 years ago. From modest beginnings in the carport of the home of its founders, had the mission of providing the consumer with the highest and best variety of furniture, electronics and furniture at the best prices, backed by excellent service and support.

Sirena International SA
SIREN INTERNATIONAL SA is a company with over 20 years experience in domestic and international markets, they have a wide variety of high quality competitive products and very soon the company will move into new premises. They are one of the leading denim retailers in the region with over 10 popular brands in the South American market

Filed Under: News @ CitiXsys Tagged With: Newsletter

IHNSA-Integrated Retail operations and enhanced customer Service with iVend Retail

COMPANY : IHNSA

Country: Mexico

Industry : Capital goods and spares

Challenges

Solution

iVend Retail, iVend Loyalty and iVend Passes with SAP Business One

Benefits :

CitiXsys Newsletter April 2014

Download Shopper Survey Report

Customer testimonials

HILLZEEZ, Australia