Author: Kamal Karmakar
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24/7 customer support with twice support geeks during holidays
Between 24th December till 3rd January, we are doubling our Global Support Desk capacity with twice the number of Support Geeks to ensure your business continuity during this holiday season. As always, our teams will be available 24 hours a day, 7 days a week in our Regional and Global Support Centers. While you enjoy this holiday…
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CitiXsys completes 10 years with launch of iVend Unplugged
Today CitiXsys celebrates its 10th anniversary. It has been an eventful journey for us and I take this exciting moment to convey our sincere thanks to all Customers, Partners, Team members & Well-wishers for their continuous support without which we wouldn’t have travelled this far. Through these years, we worked with thousands of stores in…
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What PCI rules mean retailers and how to comply
Every business and organization that doesn’t still keep its money in a coffee can is finding that their banks and credit card companies are getting serious about safeguarding credit card information. The focus on the industry in the last five years has been on larger companies, but now even the smallest are being brought into…
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Challenges Faced by Visual Merchandisers and its Solution
In today’s global commercial environment, you have to believe that a visual merchandising promotion strategy is what is important in effecting increased profit margins through improved sales and staff throughput. But how well you can put the right visual merchandising display strategy in place can be daunting because the biggest role of providing the shoppers with an…
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Loyalty does pay off – Why a loyalty program pays dividends
Why Customer Retention Matters One of the most basic tenets of marketing and advertising is the understanding that it costs a company significantly more in time and resources to attract one new customer than it does to retain the business of one existing client. A company with a high rate of customer attrition is, by…
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How To Increase Retail Profits With An Ecommerce Platform
If you currently operate a physical retail operation, there are basically only two ways to increase the profitability of your retail operation Improve the efficiency of your present physical store Add another distribution channel which could be either an additional physical store or an on-line ecommerce operation. Theoretically, adding another physical store could approach doubling…
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POS System Software to Boost Your Business
Retail businesses have long understood the importance of POS systems to speed checkout and record valuable sales information. Even an unsophisticated, punch-key cash register than spits out sales at the end of the day is a form of a POS system. But astute retailers of all sizes are realizing that a POS system can provide…
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Gear up for Competition in Retail – an article for Retailers
Retailers need to undergo a paradigm shift to align to the current economic reality, escalating capital investments in inventory and increased customer service demands. Such a shift can come only when retailers embrace a fully integrated enterprise-wide application set. Manish Chaturvedi shares his thoughts on this published article. Download or view the article below. Gear…
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Continuous Learning – A must for Successful Organizations
Recently I was talking to a few partners who created successful businesses selling CitiXsys products with SAP in their local geographies. I noticed that the most important aspect of their business success is also their biggest challenge – “User training”. A Retailer can have a world class ERP like SAP Business One, SAP Business All-in-One…