Category: Thought leadership
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Why Australian Online Retail Has Been Behind Everyone Else
There are two very simple reasons why Australian online retail has lagged behind the rest of the world: an unwillingness to adopt it, and an inability to adopt it. The unwillingness of most businesses to adopt full scale online sales can be attributed to the perception that there’s simply not a local market to support…
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CitiXsys Leadership Summit 2012
The message was clear: The CitiXsys group wanted to Rediscover the purpose & Realign the Objectives March 2nd 2012-The entire leadership team was together under one roof at Bangkok for a complete working week. Series of meetings, group discussions, product demonstrations, and welcoming partner meets made this event a grand success. CEO speaks, interacts and…
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Gear up for Competition in Retail – an article for Retailers
Retailers need to undergo a paradigm shift to align to the current economic reality, escalating capital investments in inventory and increased customer service demands. Such a shift can come only when retailers embrace a fully integrated enterprise-wide application set. Manish Chaturvedi shares his thoughts on this published article. Download or view the article below. Gear…
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Continuous Learning – A must for Successful Organizations
Recently I was talking to a few partners who created successful businesses selling CitiXsys products with SAP in their local geographies. I noticed that the most important aspect of their business success is also their biggest challenge – “User training”. A Retailer can have a world class ERP like SAP Business One, SAP Business All-in-One…
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The skinny on PCI Compliance
Here is what you need to know about the new PCI compliance standard when choosing a solution partner: First, see below definitions to know what we’re talking about (like we need more acronyms in this business right?) PCI = Payment Card Industry PA = Payment Application DSS = Data Security Standard These standards were actually…
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Retailers adapt mobility to remain competitive
Mobility is about transacting real time data at the point of activity and accessing relevant business information whenever or wherever required. In retail this allows more staff to be available on the shop floor, where the customers are, and not at the back office. The benefit of concentrating staff availability in customer facing areas can…
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Imperatives of Channel Management
For a software product vendor, dependence on channel partners as extensions of its sales, implementation and support teams has increased many folds. For these vendors building and managing the channel eco-system is critical. Critical as it may, sadly most of the product vendors and especially in the mid-market space lack a comprehensive sales channel management…