Category: Support
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24/7 customer support with twice support geeks during holidays
Between 24th December till 3rd January, we are doubling our Global Support Desk capacity with twice the number of Support Geeks to ensure your business continuity during this holiday season. As always, our teams will be available 24 hours a day, 7 days a week in our Regional and Global Support Centers. While you enjoy this holiday…
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Continuous Learning – A must for Successful Organizations
Recently I was talking to a few partners who created successful businesses selling CitiXsys products with SAP in their local geographies. I noticed that the most important aspect of their business success is also their biggest challenge – “User training”. A Retailer can have a world class ERP like SAP Business One, SAP Business All-in-One…
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Support process
CitiXsys support process is managed centrally from our On-line Portal at http://support.citixsys.com. If you are a CitiXsys partner or customer, please contact the Program Office at pmo [at] citixsys [dot] com for your login details. CitiXsys offers access to Support Network to the customers under AMC Agreement. We create a designated routing in our system and a Client…