Category: Emerging Trends & Innovation
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Customer loyalty programs in industries other than Retail
In this day in age, it is not at all uncommon for most service chains to be filled with customer loyalty program tags by various retailers. At nearly every turn, we are prompted to scan our rewards tag or enter our phone number in order to earn “points” or “cash back” for our spending. Though…
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Mobile Queue Busting: For Better Customer Experience
Even if you are confident that your latest marketing campaign has brought in a variety of new business, it will fail if your customers have a bad experience or simply cannot get the help that they desire. Because of this, it is imperative that you implement a system that is simple to set up and…
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Mobile POS as a Customer service opportunity
Whether or not you know it, you have used a Mobile POS system and it has made your experience at a retailer much better. As far as customer service is concerned, a Mobile POS system puts the store at a customer service representative’s hands, which allows them to answer questions, look up prices, access inventory…
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Cross Channel Rewards to boost Customer loyalty
If customer loyalty is important for the success of your business—and it obviously is—it becomes even more so in an economic climate like the one we are experiencing today. Fortunately, new innovations in the retail sector like the advent of online and mobile channels has made it much easier for you to launch targeted and…
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The roaming checkout –Why mobility is the new imperative for Retail?
Today’s tech savvy shoppers are adopting new mobile technologies at a record-setting pace. The use of wireless devices is multiplying exponentially, with countless app stores and applications springing up to meet the demand. As customers use Internet-enabled technology to accomplish even more of what they do, these applications and devices have become increasingly personal, anticipating…
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How to succeed in Retail multichannel, multinational market?
Implementing a comprehensive and fueling integrated multichannel retail system is essential when ensuring the smooth, daily function of any Retail business. Regardless of the vertical type that means, from restaurant to department store, having all facets of the business directly communicating with one another is important. In absence of an integrated system that communicates well…
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Six ways to prosper Online retail business
Getting started in setting up a fancy eCommerce store with attractive features can really not start till one gains faith of the browsers to our online portal. eCommerce businesses globally are facing a fierce issue Browse but not buy behavior from online community. To combat abandoned carts, what steps must a Retailer really take?? The…
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Innovations in iVend Retail – a three part webinar series
A three part webinar series on iVend Retail Suite of Applications focuses on the recent innovations in iVend Retail. The sessions are beneficial to modern age Retailers looking for integrated retail systems for better profitability & efficiency. Session One talks about about retail analytics and how a CEO/ CFO take better decisions to make a…
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How to enhance customer loyalty leveraging Social Media?
It was a mere half-decade ago that loyalty marketers began to start investigating seriously into how social networks and loyalty relate to one another. The rising power of social networks and customer word-of-mouth forced them to acknowledge its impact & importance since it has shown an inordinate effect in a short span of time. Nurturing…
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Retail Mobility – Improve shopping experience & Customer satisfaction
With the explosive competition growth that almost defines the retail sector, a multi-faceted approach such as that provided by integrating your retail systems is no longer a luxury, but an imperative. This is especially true in light of the fact that even successful retail companies miss out on a substantial amount of conversions at their…