End of Maintenance – Product versions for SAP Business One 2007

Dear valued Partner/Customer,

Running a fully support software release for critical business processes is crucial for companies to reduce their maintenance risk and to leverage the advantages of software improvements.Following End-of-Life/ Support for SAP Business One 2007, CitiXsys announces the End-of-Life of the following product versions

• Item Matrix for SAP Business One 2007
• Inventory Pro 5.x for SAP Business One 2007
• Credit Card Add-On
• iVend Retail for SAP Business One 2007

Customers using these versions of CitiXsys Add-ons / Products are strongly encouraged to upgrade to the latest versions. All above mentioned product releases will be out of mainstream maintenance post December 2011. Please contact your CitiXsys/ SAP partner, your Account Manager or pmo [at] citixsys.com for any queries or any further assistance.

Customers will get a migration period until December 31, 2011 to move to higher/ supported versions of CitiXsys products. During this time CitiXsys will only address the most critical issues. If there is a particular issue in the unsupported versions, it will only be addressed in the latest version.

Customers who choose not to upgrade to the current/ supported versions, will have their current product version supported up to December 31, 2011. Beyond this date, CitiXsys will no longer support customers on above mentioned product versions.

Customers who own unsupported versions, and are currently not on a maintenance plan may purchase the latest CitiXsys Add-ons at the full license price. Maintenance Plans are only available for current products and can only be purchased as part of a bundle with a current CitiXsys product. If you own a previous version of a CitiXsys product, these bundles are also available at special upgrade pricing. At this time, new Maintenance Plans cannot be purchased separately.