Introducing iVend Loyalty Portal

Introducing iVend Loyalty Portal

The purpose of the loyalty program is to provide competitive advantage for the retailer. To maintain that edge, retailers must continuously adjust and evolve their program as per customers’ needs, business requirements, and competitors’ offerings. With Mobile devices gaining an important position in retail landscape, iVend Loyalty introduces Loyalty Web Portal which allows loyalty cardholders to view their card balance and history on their mobile device while the merchant can change the look and feel of loyalty customer portal online using the html editor.

A loyalty card holder can access loyalty account on a mobile device anywhere, anytime, view the reward details and merge/join/link multiple loyalty cards with single account.

iVend Loyalty Portal is a secure, web-based application that allows, the retailer manage cardholder accounts, update cardholder profile information, add new pages, change email template, customize the registration page, design and publish the new page created page on loyalty customer portal.

The Customer Loyalty Portal allows loyalty cardholders to view their current card balance, Customize the registration and update profile cxs loyaltypage, card transaction history and update their contact information. To register and log in, Loyalty cardholders will need the Loyalty card number and the transaction receipt number provided to them by the Retailer. Retailers can design and publish webpages on customer portal and use them as marketing Page to alert on on-going and upcoming campaigns

Loyalty Portal features:

  • Designed exclusively for Loyal Customers of a retailer using iVend Loyalty, users can use loyalty portal to modify and review the following
  • Statements for loyalty points earned & consumed
  • Transaction History (storage period)
  • Profile Updates of loyalty customer
  • Marketing Page to alert on on-going and upcoming campaigns
  • Link and merge multiple loyalty cards into one account.
  • Customize the registration and update profile page

To know more about Loyalty Portal and other features of iVend Loyalty write to us at [email protected]

Redbell – Great Online Shopping Experience with a Single Seamless Solution

COMPANY : Redbell Retail Pvt. Ltd.

Country: New Delhi, India

Industry : Multibrand Toy Store

Redbell is a multi-brand online toy store, helping parents find the best fit toys and gifts for kids. Housing more than 10,000 premium and best quality toys of over 200+ international brands, from the seasonal, most recommended, shopped, latest, hot deals and hard to find specialty toys, Redbell store has it all for children in the Age group of 0 to 14 years.

Be it Birthday, holiday, any special occasion, entertainment, learning and much more, Redbell has categorized their products well in order to help customers shopping effectively while saving their time to find the perfect toy. The client’s business model required a fully functional online toy store with integrated payment processors and shipping.

ChallengesDownload Case Study

Redbell was looking for an Online Store solution to develop an integrated, high volume e-commerce portal which could seamlessly integrate their product and transaction data with SAP Business One.

Their existing website could help them to only showcase their products and pricing, for further transactions and sales completion the company had to depend on tele – order. Disintegrated web portal and sales process often led to lost sales.

Solution

iVend eCommerce with SAP Business One

Benefits :

  • Easy to Use interface that works as expected and very comfortable to use with great site management features
  • Deliver a Great Mobile Buying Experience
  • Managing Products and Catalogs is easy by using the standard provided fields as an online retailer we can conveniently create product catalogs with various products
  • Application of Promotions, discounts and adding images, videos and sale prices to products is easy
  • Customers can quickly find products and create wish lists by selecting products in Categories / Brands or by using the shop-by filter
  • Search Engine Friendly for easy discovery
  • Enable seamless fulfillment and supply chain planning
  • Conduct integrated sales as a result of seamless integration with iVend Retail and SAP Business One
  • Ease of reporting and analysis of customer and order information to comprehend and optimize marketing, online sales, billing and customer support, returns management, shipping and product distribution logistics

“At Redbell we always wanted to impart our customers a great visually engaging shopping experience. With iVend ecommerce we have successfully combined a stimulating shopping experience with an advanced back-office management making online buying simple & convenient for our customers while more profitable for us.”

Naresh Tomar, Head of Operations, Redbell Retail Pvt. Ltd.

Forecasting: Maximizing Retail Revenues

Forecasting: Maximizing Retail Revenues

Sales forecasting is a crucial part of the financial planning of a retail business, essentially is the process of estimating future business’s sales. A forecast is based on historical sales data and is done for a particular period of a time in the near future, usually the next calendar year. A sales forecast enables a company to make informed business decisions regarding inventory or cash flow or plan for growth.

It is for this reason, forecasting is a central activity in any retail operations. It is a self-assessment tool that uses past and Forecasting Maximizing Retail Revenuescurrent sales statistics to intelligently predict future performance.

Forecasting methods anticipate the future purchasing actions of consumers by evaluating past revenue and consumer behavior over the previous months or year to decipher patterns and develop forecasts for the upcoming months. Data is adjusted for seasonal trends, and then a plan for ordering and stocking products may follow the analysis. After fulfillment of current and forthcoming customer purchases and orders, an assessment of the results is compared with previous forecasts, and the entire procedure is repeated.

Function

Optimization of business decisions in a retail organization largely depends on the ability to forecast demand accurately. The optimization of order quantities, stock levels, or store shipment allocation depends on the aptitude of a retailer to forecast accurately demand at store and/or SKU level.

In retail management, forecasting serves to predict and meet the demands of consumers while controlling pricing and inventory. Holding excess inventory adds to overhead costs for a business whereas under stocking may lead to loss of revenue. Forecasting helps the retailer to meet the demands of the customer by understanding consumer purchase patterns better. It is also known to assist in more efficient use of shelf and display space within the retail establishment, in addition to optimal use of inventory space.

Benefits:

Accurate forecasts that meet the forthcoming consumption demands of customers help retail business owners and management to maximize and extend profits over the long term. Forecasting permits price adjustments to correspond with the current level of consumer spending patterns. Maintaining and controlling a sufficient but moderate inventory that meets the need without being excessive also adds to long-term profits in the retail industry.
Major financial benefits of inbuilt forecasting in iVend Retail include:

  • Return on capital: Inventory is the largest investment in a retail organization. It is therefore important to forecast inventory by an accurate demand prediction that helps generate return on capital. High inventory is a drain on capital for any retail organization.
  • Cash flow: Accurate forecasts are important to keep capital free that is otherwise tied up in excess inventory.
  • Revenues: It has become important to sense customer demands to provide visibility and to market acceptance. Forecasting helps companies to support better revenue management by adjusting sourcing and distribution strategies and avoiding unproductive accumulation of inventory.
  • Earnings: It is seen that good business sense is in adapting to supply chain optimization strategies. Accurate demand helps in precise supply chain decisions. Costly write offs are created If inventory becomes obsolete and that can result in significant disposal costs.

To know more about How retail Forecasting functions in iVend Retail 6.2 write back to us on [email protected] or contact your local CSM.

iVend Retail Dashboards

iVend dashboard

Intense transformation in retail industry puts retail technology and information technology in key focus. The data collected from various 200by200 dashboardssources is expected to converge together to derive actionable metrics and give a competitive advantage to retailer’s.

The data is collected in volumes from all possible sources. New technology deployments are driven by an increased focus to use this voluminous data to deliver a better customer experience. Mobile and instore point of sale (POS) systems, mobile apps, online stores, generate a tremendous volume of transactional data. This data is a critical source of information to retailers in providing new insights into operations and business.

With increasing reliance on real-time visibility across a multitude of platforms, today’s retail technology faces a formidable challenge in deriving actionable and accurate insights generated by different retail touch points.

iVend Retail helps retailers’ take full competitive advantage of the wealth of information present in transactional data with iVend Dashboards. These are build-in dashboards available in iVend Management Console. These include inventory snapshots, comparative sales by month, quarter, year; promotional sales, top sellers, gift certificate analysis, promotion analysis, top and bottom performers, sales contribution, sales trends and many more.

This application allows creation of fully interactive business intelligence dashboards for Retailers. iVend Dashboards includes a completely optimized drag and drop feature for faster creation of dashboards. These dashboards created can either be viewed from within iVend Management Console or viewed in any standard browser using the iVend web viewer. With iVend Dashboards, interactive drill down reports can also be created which can be viewed using a web browser.

iVend Dashboards extend a detailed snapshot of business performance levels. Effective, informative and intelligent analysis tools gather data in one place to report on essential KPIs for retail business. The dashboards can be tailored to uncover strategic possibilities within current plans and explore best paths to effect positive results and genuine sustainable improvement.

A retailer can now choose to build his own or modify dashboards to assess the progress of current performance levels. Retailers can now focus on different areas of analysis and swiftly customize each performance overview, Stay in sync with live and current retail metrics to remain in touch with retail business performance level even when on the move

By applying innovative purpose-built data management, reporting and analytics technologies with iVend Dashboards, retailers have the opportunity to take advantage to access and view retail insights to reap significant benefits — they can improve the end customer experience, increase wallet share and drive higher profits.

Merchandize Hierarchy and its relevance in planning

citixsys Merchandize Hierarchy and its relevance in planning copy

Every retail organization, regardless of its size, has a merchandise hierarchy for all the goods. A Merchandise Hierarchy is a reporting structure under which sales and inventories of products are tracked and managed.

The function of the merchandise hierarchy is to categorize products and is NOT intended to describe product or classify organizational, 200X200- Merchandize Hierarchy and its relevance in planningproduction or design elements. Merchandise hierarchy can have multiple levels with the highest level providing an overall enterprise view and then narrowing down to families or classes of products, with the total number of levels being determined based on specific business requirements and is the same throughout the enterprise. It provides a common language and consistent codes at each hierarchical level and ensures that merchandise systemically resides in one place and is grouped based on similar form and format and common purpose and use.

With Merchandise Hierarchy in iVend Retail 6.2, users will be able to:

  1. Define multiple Merchandise Hierarchies in the system
  2. Attach more than one Merchandise Hierarchy to individual products.
  3. Top down reporting at all Merchandise Hierarchy levels

Hierarchical classification of products allows companies to customize their data analysis and evaluation, and to address specific needs of individual businesses or the overall enterprise.

A retail organization with well – structured merchandise classification has a fuller view of its products across multiple levels and is able to drill down and analyze data in a variety of ways suitable to their specific business requirements.

A standardized merchandise classification allows similar items across different businesses to be grouped logically. This allows a retailer to view, evaluate and report on data at different aggregate levels and with higher accuracy not only within an individual business, but also across multiple business lines at an overall enterprise level.

By incorporating merchandize hierarchy a retailer benefits through better performance visibility, understanding of consumer demand, and more effective merchandise and sales planning.

The benefits continue down the supply chain and are reflected in better integration with supply chain partners, and improved coordination between retail planning and production, which in turn leads to a reduction in production costs and inventory requirements.

Standardization of the merchandize structure and allocating data ensures data integrity, allowing data governance to be addressed throughout the retail chain at an enterprise level.

Not limited to this, it supports continuous business growth and accommodates moving into other product lines and other industries as the business expands. Through development of common definitions, terminology, nomenclature and structures, an enterprise-wide standardization approach to merchandise classification becomes a key element in driving successful planning, analytical and execution capabilities at a retailer.

Inventory Management through handheld devices

Revised citixsys banner blog

iVend handheld enables the retail workforce to manage store inventory using a handheld device running Windows Mobile OS version 6.0 or 6.5. iVend handheld helps in efficient stock take and goods management . iVend Handheld has been designed to be intuitive and extremely efficient. The use of the iVend Handheld results in improved data accuracy, increased mobility, and convenience, thereby streamlining movement, counts and queries while reducing human errors.

As an Integrated module in the newly released iVend POS 6.2, it helps in streamlining retail inventory operations and stock take minimizing the human error percentage.

Automation of inventory stock take has helped retailers worldwide by reducing their man-hours spent in managing inventory and resolving errors. The seamless integration between iVend POS with handheld helps improve data integrity with up-to- the- minute tracking.

Other major benefits observed using a handheld device include:

Improve Inventory Accuracy to Reduce Data Entry Errors with Barcode scanning
Using barcode scanning rather than manual data entry to record transaction data improves data accuracy and reduces data entry time. Handheld devices increase productivity through reduced data entry and streamlined user time motion activities. They enable process automation, which increases throughput and decreases material cycle times.

Improve Transaction Accuracy with Real –Time Data Validationsmall image for ivend

Inventory accuracy improves two-fold through the reduction of data entry errors as well as the capability to identify inventory inaccuracies faster. Inventory accuracy techniques such as cycle counting are more efficient when performed with real -time barcode scanning capabilities.

The benefits of improved inventory accuracy include having the right material on hand when needed, optimizing replenishment and fulfillment plans, and decreasing the carrying costs of excess materials.

Reduce Latency Using Handheld Devices

Handheld devices enable users to enter transactions and perform inventory requests pertaining to goods and stocks in real time at the point of use. Transaction validation takes place online, identifying valid data immediately. Real -time inventory information improves the quality of supply chain collaboration, enables accurate requests for replenishment orders, and optimizes warehouse and supply site scheduling activities and resources.

Improve Worker Productivity

Accelerate Data Entry Using Handheld Devices

In combination with barcode scanning, data entry using applications on handheld devices enable a more efficient use of man-hours, improved time-motion activities, and an ability to perform validation and corrections online and in real time. Users also have access to more information, such as inventory availability, process receipts, and issues without having to change stations or work locations. Users may complete inventory transactions from anywhere inside or outside the facility. Handheld devices may be assigned to users, significantly reducing dependencies on adequate space and allowing users to access the system wherever they are.

Deploy Diverse Hardware

iVend handheld Module runs on any handheld device that can run a standard WinMobile 6.5 client. The architecture also supports most standard barcode encoding formats.

Improved inventory visibility and product performance with iVend Retail

COMPANY : Laksala – Sri Lanka state gift & Souvenir Boutique

Country: Colombo, Sri Lanka

Industry : Specialty Retail

Partner : Pristine Solutions

Laksala is the only State owned Gift & Souvenir Boutique in Sri Lanka and was established under the National Crafts Council And Allied Institutions Act, No. 35 of 1982.

Since then Laksala has witnessed numerous changes with an ever growing list of products on sale. Today Laksala operates through 13 branches located island wide and offer the widest variety of all Sri Lankan products at a competitive price. Most importantly, Laksala enables the numerous industries that supply goods to it to stay both profitable and in business.

Challenges

Download CaseStudy

Download Case Study

  • Non-integrated data management
  • Invoicing and extraction of financial data was time consuming
  • Needed a reliable retail management system with streamlined inventory view
  • Scalability of system was an issue

Laksala’s sole objective is to be a commercially viable and socially responsible marketing organization which creates opportunities for rural products to enter mega – markets. Their vision is to transform Laksala to a profit making organization within the Government sector. For this, Laksala needed an appropriate, standard and certified solution which covered the unique aspects of their organization. To effectively manage their retail, warehousing processes and accounting functions, they wanted a seamlessly integrated application.
Laksala were using a software, which included the POS system. They realized that their system had reached a threshold and had grown obsolete. The application could not integrate finance data with the operational data and could generate only elementary reports.

Solution

iVend Retail with SAP Business One

Benefits :

  • Enhanced employee efficiency with integrated back office processes
  • Complete inventory control and real-time inventory visibility
  • Synchronized data transfers between Stores & enterprise ensured accuracy across Retail operation
  • Achieved faster order processing & flexible promotion management
  • Streamlined and accurate billing process

Benefits of the newly implemented system were evident, a transparent view of the entire work data and ability to generate management information quickly were most remarkable. Management noticed some immediate benefits which are as follows –

  • Additional benefits of the system:Increase inventory turns and reduce inventory levels
  • Faster order processing led to increased customer satisfaction
  • Provide cross-channel information for efficient operational actions
  • Enable better planning and forecasting capability
  • Offer competitive retail price and promotion management

“Generally iVend is covering our POS system quite satisfactorily. Laksala expected iVend to support our sales outlets by having a fast & accurate billing system since iVend can have independent databases to each store.
Once iVend was implemented, Laksala’s customer service improved and customers were satisfied with the quick service.”

What’s new in iVend POS 6.2

Citixsys Inside Banner

Reiterating its strong commitment to continuous innovation to create profitable retailers and happy consumers, CitiXsys released a feature rich, iVend 6.2 earlier this week. This release of iVend Retail has numerous features, all aimed to extend valuable business benefits to the retailers.

This post talks about the features introduced in this release and their business benefits to retailers.

New Application Icons

iVend POS version 6.2 introduces new application icons

index
Management Console

Configuration Manager

Merchandise Hierarchy

Every retail organization, regardless of its size, has a merchandise hierarchy for all the goods. A Merchandise Hierarchy is a reporting structure under which sales and inventories of products are tracked and managed.

With the introduction of Merchandise Hierarchy in iVend POS 6.2, users will be able to:200by200

  1. Define multiple Merchandise Hierarchies in the system
  2. Attach more than one Merchandise Hierarchy to individual products.
  3. Top down reporting at all Merchandise Hierarchy levels

Following is an example of a typical Merchandise Hierarchy:

index

ForecastingForecasting

Forecasting or (better known as) Sales Forecasting is the process of estimating future business’s sales. A forecast is based on historical sales data and is done for a particular period of a time in the near future, usually the next calendar year. A sales forecast enables a company to make informed business decisions regarding inventory or cash flow or plan for growth.

For this reason, forecasting is a central activity in any retail operations.

Forecasting in iVend POS 6.2 provides a wide range of forecasting models with an automatic “best pick” option. The Forecast window in iVend Management Console is an intuitive interface that displays hierarchical data in a tree-like structure, allowing to work at different level of details with a simple click of the mouse. As user navigates from item to item, synchronized sections displaying graphical and tabular data are instantly updated.

Forecasts can be generated based on product, product group, product categories and merchandise hierarchy. Furthermore the forecast can be consumed in MRP calculations.

planningReplenishment Planning

Replenishment Planning functionality in iVend POS 6.2 is used to assist the purchase department make purchase orders and also assist the warehouse to suggest what needs to be transferred to the stores.

Replenishment Planning calculates gross requirements based on In Stock Quantity, open Sales Orders, open Purchase Orders, Forecasts, Stock Transfer Shipments, Stock Transfer Requests, etc. The Replenishment Planning module also takes into account predefined planning parameters such as Minimum Inventory, Minimum Order Quantity and Lead Time.

Replenishment Planning functionality can be run centrally at the iVend Enterprise or can be run at the stores. Replenishment Planning functionality makes recommendations to replenish warehouses and/or stores by purchase order documents and/or transfer order documents.

This feature will be available to customers using iVend POS as a standalone application (Unplugged) without integration to an ERP system.

iVend-Dashboards iVend Dashboards

iVend Dashboard designer allows users to create fully interactive business intelligence dashboards for a retail business. iVend Dashboard makes the complex and time consuming aspects of dashboard design a thing of the past by introducing a fully optimized drag & drop feature so users can create dashboards in record time.

The Dashboards created in iVend can be viewed either from iVend management console or in any standard browser using the iVend web viewer.

iVend Dashboards bring a whole new aspect to the reporting as users can now create interactive and drill down reports which can be viewed using a web browser.

Stock-Management-with-Handheld-Devices_iconStock Management with Handheld Devices

The Handheld module in iVend POS 6.2 allows users to manage store inventory using a handheld device running Windows Mobile OS version 6.0 or 6.5.

Following inventory transactions can be performed using the iVend-Handheld module:

  • Good Receipt PO
  • Stock Transfer
    • Shipment
    • Receipt
  • Stock Management
    • Goods Issue
    • Goods Receipt
    • Goods Return to Vendor
    • Stock Take
    • Item Lookup

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Query_builer Visual Query Builder

iVend POS 6.2 comes with a visual query builder which helps in creation of Adhoc reports using SQL queries. The functionality helps user in writing queries by selecting data tables and then linking them by using drag and drop functionality. This avoids the need for user to remember the tables and column names while designing a query. The query builder renders all SQL features, such as sub-queries and unions. Using visual query builder, queries can be saved and executed multiple times.

item-costing Item Costing

Item Costing allows a company to provide a monetary value for items that make up their inventory. Inventories are usually the largest current asset of a business, and proper measurement of them is necessary to make business decisions. With the introduction of Standard Costing in iVend POS 6.2, retailers will be able to determine product profitability and thereby make necessary decisions for their business.

This feature is available to customers using iVend POS as a standalone application (Unplugged) without integration to an ERP system.

Transaction_Server Transaction Server

Intra-store transaction processing requires all transaction data to be replicated across the retail landscape. This proves to be an unnecessary overhead especially for retailers who have large number of stores and / or have high transaction volume.

With the introduction of Transaction Server in iVend POS 6.2 it is no longer necessary to replicate the transaction data across retail stores. Transaction Server is a Web application hosted on the iVend Enterprise Server that serves transaction data to the POS via embedded web service calls. The POS at stores can lookup transactions locally from the store database and if transactions are not available locally, the transactions can be retrieved from the Enterprise Server via the Transaction Server.

Following are the key benefits of this functionality:

  1. Intra-store transaction processing does not require transactions to be replicated across the retail landscape.
  2. Reduces data bandwidth consumption.
  3. Increases the overall speed of data replication between stores.
  4. SQL Express can be used effectively at stores as data can be purged. This brings down the overall cost of deployment and maintenance.

user-interface User Interface Enhancements

iVend POS 6.2 includes several UI enhancements:

  1. Collapsible Menu Bar in iVend Management Console: Users can now collapse the Menu bar in iVend Management console that provides additional working space on the screens.
  2. Changing Captions: Users can now change label and button captions by accessing the Change Caption option from the right click menu.
  3. Validation Rules: Users can now setup following validation rules on screens accessible from the iVend Management Console. Relevant validation rules can be setup from the right click context menu.
    1. Hiding fields on screens.
    2. Making a field mandatory on screens.
    3. Specify Minimum and Maximum length for data.
    4. Specify Minimum and Maximum value for data.
    5. Specify regex pattern in which data should be entered in the field.

Fixed-Price-Promotion Fixed Price Promotion

With iVend POS 6.2, Bonus Buy promotions have been enhanced to include Fixed Price promotion type making it far more comprehensive.

With Fixed Price promotion, retailers can offer Products to customers on a Fixed Price when a certain purchase criteria is fulfilled. Some examples of Fixed Price promotions are

  • Buy product “X” and get product “Y” at a fixed price.

Buy iPhone 5 and get Plantronics Bluetooth headset for $22.

  • Buy product “X” and product “Y” at a fixed price.

Buy Canon PowerShot Camera with 4GB SanDisk Memory Card for $79.

  • Buy “N” quantity of product “X” at a fixed price.

Buy any 5 DVDs for $10 instead of their regular price.

  • Buy any “N” products from a product category/product group “X” and get a product from product category/product group “Y” at a fixed price.

Purchase 2 Shirts and 2 Trousers and Get a cap at $4

integration-with-hana iVend POS Integration with SAP Business One, version for SAP HANA

Take your business to the Next Level of performance with iVend POS 6.2 integrated to SAP Business One, version for SAP HANA.

SAP Business One, version for SAP HANA is a scalable business application with following key benefits:

  • Dramatically improved responsiveness of planning, sales, production, and financial processes
  • Faster business insight for improved decision making
  • Unmatched performance gains as more users access the software concurrently

Report Inventory Turns Report

Inventory Turns (also known as Inventory Turnover) report has been added under the reports menu in iVend Management Console. The Inventory turnover is a measure of the number of times inventory is sold or used in a time period such as a year.

A low turnover rate may point to overstocking, obsolescence, or deficiencies in the product line or marketing effort. However, in some instances a low rate may be appropriate, such as where higher inventory levels occur in anticipation of rapidly rising prices or expected market shortages.

Conversely a high turnover rate may indicate inadequate inventory levels, which may lead to a loss in business, as the inventory is too low. This often can result in stock shortages.

Purchase-Order-Authorization Purchase Order Authorization

In iVend POS 6.2 a new User Role has been added for Purchase Order authorization. Users with insufficient privileges will be able to add purchase orders in “Un-Approved” (Draft) state. Users with sufficient privileges can approve these purchase orders. Moreover a Good Receipt can only be created for “Approved” purchase orders.

Audit-log-for-Transaction-Voids Audit log for Transaction Voids

In iVend POS 6.2 a new configuration setting had been provided under the POS Profile setup to log transactions voided by the cashier.

Additionally a new report has been added to display details of Voided Transactions.

z-report Z-Report

An XML Based Z-Report has been added in iVend POS version 6.2. This Z-Report is printed from the POS on closing the till.

Enhancements

Stock Transfer Cancellation

With iVend POS 6.2 the Stock Transfer functionality has been enhanced to allow cancellation of Stock Transfer Shipment. A user at the Shipping Store can mark a Stock Transfer Shipment for cancellation. If the Stock Transfer is not received at the receiving location, the system will confirm the stock transfer cancellation.

User defined item codes

Customers running iVend POS 6.2 in stand alone mode will now be able to enter Item Codes manually at the iVend Enterprise.

Sales Figures on POS

The X Tape report in iVend POS 6.2 has been enhanced to display sales figures. This will enable the cashier to see the total sales done under various categories during the day. These sales figures can also be printed on the receipt.

Ability to create PO in Franchise Stores

iVend POS 6.2 enhances operations for Franchise Owned stores. A Franchise store can now create local vendors and local purchase orders.

Data purging for specific stores

Data purging feature helps the administrator to control the size of iVend database at each store. Data purging at stores are controlled centrally and is scheduled from iVend Enterprise at Head Office. Once data purge activity is scheduled from iVend Enterprise the actual data purging happens at the store when the store manager runs the End of Day routine

With iVend POS 6.2 the Administrator can now schedule the data purge activity for specific stores.

Limit items per transaction

A new configuration setting has been added under retail setting to define a limit for numbers of items per transaction. This setting is generally used in scenarios where there is a constraint on printing space in case of pre-printed stationary.

Variable support for Thermal Receipts

Thermal receipt can now support user-defined variables. This will help end users to define new variables in the receipt and perform calculations based on custom logic. This will provide a much-needed flexibility for the thermal printer users, as they now will be able to do the calculations based on the required conditions.

Health Check for iVend APIs

A new health check utility has been added to the iVend Configuration Manager to check connection to iVend APIs. This health check utility warns the user if any issues are found while making a connection to iVend APIs. This will help the user in finding the root cause for connectivity failures.

Health Check for Auto-updates

The Automatic-Updates functionality in iVend POS enables customers to receive product updates Over the Air. A new health check utility has been added to the iVend Configuration Manager to check connectivity to the iVend Updates Server. The iVend Updates Server may be inaccessible due to network security settings. This health check utility will warn the user if connection to the iVend Updates Server cannot be established.

Multi-currency Payments Integration with SAP Business One

With iVend POS 6.2, payments received in foreign currency at the POS can now be integrated to separate G/L accounts in SAP Business One. New sets of configuration settings have been provided in the iVend Add-on to enable this.

Integration of Valid Value type UDFs defined in SAP Business One

Valid Value type UDFs defined in SAP Business One can now be integrated with iVend POS 6.2.

Manager Override on POS

With iVend POS 6.2, following additional Manager Override options have been added:

  • Transaction Mode Change
  • Customer Search
  • Product Search
  • Sale Information Edit
  • Item Information Edit
  • Transaction Search
  • Fulfillment
  • Suspend/Recall
  • Delete Payment

Restrict Price Change on Purchase Order

A new authorization has been added in iVend POS 6.2, to restrict the user from changing the price on Purchase Orders.

iVend Retail 5.8 released

A new version of iVend 5.8 was released earlier this month with following features and enhancements-

New Features

iVend Installer

iVend 5.8 comes with an upgraded and more intuitive installer. Running this installer allows the user to install iVend Unplugged in a demo mode with demo database for a faster and quicker setup of a demo environment. The installer also allows to utilize an existing iVend Unplugged database.

Implementation Center for iVend Unplugged

Implementation center provides different options to quickly setup and start using iVend. Using implementation center, user can setup iVend using the wizard driven setup or can use the copy express to copy the setting from an already setup iVend database, which would have been used for the UAT (User Acceptance Testing).

Automatic Upgrades

Automatic Upgrades helps the site administrators to easily upgrade to the new release of iVend. Before the upgrade is initiated, information about the published upgrades can be seen by the administrator in the iVend Configuration Manager helping the administrator to decide an appropriate time to upgrade to the new release. This eliminates the need to individually upgrade each station

Customers upgrading to iVend 5.8 must update the connection setting from iVend Configuration manager.

Data Purge iVend

This feature helps the Administrator to control the size of the iVend database at each store. Data purging at stores are controlled centrally and is scheduled from iVend Enterprise at Head Office.

Database Optimization

iVend has inbuilt database checking and optimization tool. While executing End of Day process, the store manager can chose to run the iVend database optimization script. iVend database optimization includes checking the database for any inconsistent data, rebuilding the indexes and shrinking the database log files.

Detection of Retail Peripherals at the POS

Whenever iVend POS is installed for the first time, the application will suggest the OPOS peripherals for which the device drivers are pre-installed. This saves valuable time in appropriately configuring standard retail peripherals at each POS.

Mercury Payment Processor

Mercury payment processor integration for US has been incorporated in this release.

DBS Payment Processor

DBS payment processor integration for Singapore has been incorporated in this release. The integration also supports the debit card sales with the PIN entry.

Enhancements

Store Specific Sales Person

iVend supports defining a sales person and then attaching it to a specific store. This allows better and effective management of store executives across the retail chain. This feature also allows defining store executives which may be common across all the stores in the retail chain.

Purchase Order

Purchase orders for the stores can be created from iVend Enterprise in iVend Unplugged. This feature also gives an option to edit the purchase order at iVend Enterprise which were created from the stores.

Batch/Serial Based Promotion

Promotions can now be defined for particular item batches/serial of an item. This functionality enables the user for running the promotions based of serial/batches.

Discount Amount in Promotion

User now has an option to define the discounts either in percentage or in absolute amount terms on the promotion.

For more details on iVend Retail 5.8 Features and an exclusive demo Register Here

iVend Retail Summit – 2013

IRS2013

iVend Retail Summit, 2013 was a resounding success. The partner event which spanned for 3 days had a good mix of sessions covering growth drivers by Kamal Karmakar, CEO CitiXsys Group of Companies and interesting sessions on the new innovations, product trainings, product roadmap for iVend Retail Management Suite and informative sessions on Marketing and Joint Marketing with partners.

iVend Retail Management Suite from CitiXsys has matured from an application to a Retail Platform where the constituent complementary applications of the suite are now available in their individual capacities to be integrated into standard ERP and Accounting applications.

The recent innovations make iVend Retail Management Suite firmly substantiate the organization’s goal of bringing technology innovations to make profitable retailers and happy customers. This was emphatically reflected when CitiXsys announced iVend Passes and iVend Mobile.

iVend Passes is a platform for retailers to deploy Digital Passes on Apple Passbook and Android devices helping retailers stay connected with their customers and enhancing customer experience.

iVend Mobile is a POS on an iOS device or an Android tablet, equally suited for small format retail chains and large format retailers and is used for faster expansion or as a queue buster.

The cornerstone of the sessions was the announcement of CitiXsys Knowledge Portal, which will serve as the central repository of knowledge for all partners, customers and CitiXsys employees to collaborate better. The CitiXsys Knowledge Portal, which immediately got the name CKP was very well appreciated by the partners as the portal aims to provide a single window to address all queries of partners through its comprehensive forums section, knowledge base repository, wikis, marketing collateral, etc.

Breakout sessions on Sales and Consulting were held in parallel. All the sessions whether related to sales or consulting & implementation were extremely interactive and iVend Passeshelped partners not only understand the applications and their positioning better, but also gave them an opportunity to clarify their queries related to consulting.

The consulting & implementation track covered detailed sessions on implementation methodology, product trainings and how can partners effectively utilize the CitiXsys Support Infrastructure to better serve their customers.

The partners also got to understand how CitiXsys can help them better market iVend Retail Management Suite in their respective markets by leveraging the Joint Marketing initiatives of the Marketing Division at CitiXsys.

The session concluded on a “high”, with a commitment to host a similar session early coming year.