CitiXsys

Cloud-powered retailing in 2015

March 19, 2015 by Rishabh Arora Leave a Comment

In this month’s issue of CitiXsys Retail Insights, we’ve taken up how multichannel retail solutions powered by the Cloud reinvent store operations and scalability. Read on about ideal ways of customer engagement and the substantial role of Cloud-based Mobile POS in delivering customer satisfaction.

The cover story talks about what the Average Joe wants from a retailer, and how can the latter use multichannel retail solutions to deliver and create a lasting, positive brand image. Whether it is in-store or online engagement, the modern retailer needs to be there for the customer.

Download the magazine to read more articles on technology transforming the retail landscape for the store customer with the Mobile POS-assisted clerk, Cloud- Easing scalability of retail operations and valued CitiXsys channel partners.

CitiXsys February Newsletter 2015

February 27, 2015 by CitiXsys Communication Leave a Comment

Enhanced Retail Profitability with iVend POS

What’s Coming in iVend POS 6.4

Complete control and visibility over retail operations are a must for any retailer to stay competitive. iVend Retail has long been an invaluable enterprise-class retail management solution for retailers of all sizes. Now, with the iVend Cloud offering, this is much faster and easier to achieve without the cost and complexity of deploying an on-premise solution.

Retail in 2015, and Beyond

As always, technology would be a major contributor in reducing the gap between manufacturers and consumers. But the major trend is around the retailers’ acceptance of what has been launched previously. That, will be the face of retail technology in 2015.

Product Brochures

Upcoming Events

Recent Partnerships

Pioneer Solutions Ltd. – UK

A valued iVend Retail partner, Pioneer Solutions provides high-quality retail and IT support & services to businesses throughout the UK and Ireland. Pioneer Solutions has established a reputation for comprehensive consultancy on improvement of IT and retail infrastructure. It offers personalised support solutions specialising in retail and IT, and its clients comprise of leading retail brands, government-funded organisations, and professional service bodies

BCC-Services RDC – Congo

Based in France and the Congo, BCC Services offers expertise on SAP technologies and Retail Technology with iVend Retail including Business Intelligence and Enterprise Performance Management. BCC Services is a dynamic and forward-looking consulting firm and an iVend and SAP Partner. Specialised in the implementation of ERP, BCC Services provides Business Intelligence and Enterprise Performance Management around SAP’s product offerings as a partner of iVend Retail.

Recent Customer Wins

Fine Wine Delivery Company

Fine Wine Delivery Co is New Zealand’s largest single-site wine retailer, occupying 2,500 sq m of temperature-controlled Super Store at Mt Wellington. Growing from a home-based location in Torbay, the enterprise is one of the best examples of 100% family-owned business. With flourishing commerce, they needed a multichannel capable retail solution like iVend Retail. Partnering with Realtech Limited, iVend Retail addressed each of their store operational requirements with its inventory management, merchandise management, transaction management and reporting capabilities.

Wenna, Inc

Founded in New York City in September 2013, Wenna Inc. is a small-sized corporation operating mainly in jewelry retail. They specialize in silver and gold jewelry and have brands like ANNA Inspiring Jewelry and ANNA Haute Jewelry. Their customer base was expanding and so were the operational requirements, so they turned to iVend Retail for assistance. With the dependability and multifunctional nature of iVend POS, Wenna discovered efficient and profitable retailing. Partnering with Support One, Inc., iVend Retail met Wenna’s each and every retail requirement for now and ahead.

©2015 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys Tagged With: CitiXsys, February Newsletter, iVend POS 6.4, Newsletter

CitiXsys January Newsletter 2015

February 2, 2015 by CitiXsys Communication Leave a Comment

The Cloud Advantage for Retailers

The Cloud as the Next Step at NRF 2015

At the National Retail Federation’s Big Show-2015, CitiXsys Technologies came out in force to showcase the power of Cloud Applications in the modern world of retailing. Kamal Karmakar, CEO, CitiXsys Technologies, talks about what trends are going to dominate the upcoming year, and his insights.

CitiXsys Partner ICS Sharpens iVend Product Skills with Training

CitiXsys conducted a five-day, intensive training session on improving CitiXsys iVend Retail product knowledge for approximately 13 staff members of Integrated Computer Systems, Inc. (ICS). ICS is one of the Philippines’ leading IT solutions providers, with over 35 years of experience in providing technological expertise including nationwide sales and services.

CaseStudy

Beyond CaseStudy

Magazine

Retail Insights

Video

NRF Video Podcast

Product Brochures

Upcoming Events

Recent Partnerships

Triphen Technologies Inc – United States

Triphen Technologies Inc, specializes in technology solutions for the retail industry. Combining iVend Retail Management suite of solutions with hardware and the know-how helps their retail clients with the data and control needed to succeed in today’s fast paced economy. Their solutions are centered around carefully-chosen Point-of-Sale solutions, with additional tools to assist with business communication and marketing efforts.

Apzon Telecommunication Solution JSC – Vietnam

APZON is an IT service provider and has 10 years of experience in providing IT solutions, as well as consulting services for clients in many sectors: telecommunications, retail, distribution, production, construction, manufacturing and service units of the state. As one of the first strategic partners of SAP AG in Vietnam – the leading ERP provider – APZON has been on a mission to empower its customers with optimal solutions and efficiency in management of business operations.

Recent Customer Wins

Game Day Detroit

Game Day Detroit, formerly known as The Hook Up, is home to officially licensed sports apparel for MLB, NHL, NBA, NFL and select NCAA sports teams, as well as on-field apparel. The store carries both replica and authentic jerseys, in addition to photos, frames, sports figurines, autograph items and much more. The solution was implemented by our partner Support One, Inc. at their thirteen stores, Game Day is currently using iVend to power their sales. Beyond this, Game Day Detroit also took on the same number of iVend Store servers, over MCs and a HO console to get the winning edge during game days and beyond.

Attard Bros. Group

Operating since 1977, Attard Bros Group is today composed of six units which range from construction, finishing, joinery, construction materials, hard landscaping and full-scale developments. Their clients range from Toyota, KPMG, Vodafone, Hilton, Playmobile, HSBC, Hard Rock Café and Pizza Hut, among others. The Group has taken the advantage of iVend POS at four of their stores and the Head Office to streamline their business prowess, with assistance from CitiXsys’ partner Philip Toledo Ltd.

©2015 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys Tagged With: CitiXsys, CitiXsys Jan Newsletter, iVend Retail Management Suite, Newsletter

CitiXsys Partner ICS Sharpens iVend Product Skills with Training

January 16, 2015 by David Webb Leave a Comment

ICS was founded in 1978 as the country distributor of Radio Shack. Over the last 35 years, the company has experienced significant growth, added several verticals to its product offering and garnered numerous awards attesting to its success and dedication to its clients. For example, ICS received the Dell Most Valuable Enterprise Partner Award in 2013, and was the Cisco Select Partner of the Year (also 2013).

The objective of the advanced classroom training program was to help the candidates gain in-depth knowledge about iVend Retail solutions, including Terminal POS, Mobile POS, Loyalty and Passes. The training was conducted at the ICS Philippines headquarters by David Webb, who is the Director of Partner Enablement and Client Connect at CitiXsys Technologies.

During the training program, the candidates learnt module implementation, configuration and overall use of the software. The ‘students’ also learnt valuable product enablement processes and methodologies including best practice techniques. Through these intensive classroom sessions, the ICS team has increased their skills, which all acknowledge will ultimately lead to realisation of greater benefit to the end-customers, helping them streamline their businesses for greater productivity and profitability.

It is of particular note that all of the participating candidates achieved certification in Implementation of CitiXsys iVend Retail solutions at the conclusion of the 5 day training program.

Talking about the product learning session, David Webb expressed, “It was a real pleasure running the training in our solutions for the team at ICS. It was great to experience their enthusiastic interest in every topic and see such dedication in participation to all aspects of the training activities. The high level of professionalism shown by the ICS staff is something they can be proud of, and worthy of recognition.”

This classroom session with ICS is one of several that CitiXsys is planning for the Middle East, USA, South East Asia and Australia in this coming year. It has been uplifting to see that several valued partners of CitiXsys have already signed up for these training sessions.

In the end, (as the ICS candidates experienced!) what emerges is a smarter, sharper CitiXsys product expert.

Filed Under: Retail Blogs Tagged With: CitiXsys, iVend Loyalty, iVend Passes, Mobile POS, Partner, Training

When Cloud technology clears the path

January 12, 2015 by Manish Chaturvedi Leave a Comment

In this year’s first issue of CitiXsys Retail Insights 2015, we’ve taken up why the Cloud is the way to go for retailers. Especially for large-scale enterprise retailers, cloud-based applications may as well be the only solution which would enable them to be as flexible, adaptable and infrastructure-minimalist as they aspire to be.

The cover story outlines why and how cloud applications can help retailers to cut down IT infrastructure flab. Also, it talks about the advantages of integration of every operation and process of an enterprise retail into a single, consolidated suite. And finally, the main value of Cloud in Retail: Mobile POS.

Taking the Mobile POS angle further, another article speaks further on how smartphones, tablets and iPads equipped Cloud-connected retail applications can empower store assistants and traditional POS to a whole new level of performance.

We also take a look at how a retail store might function when it is powered by a Cloud-based Retail Suite and Mobile POS. it would turn normal retail operations on its head, increasing efficiency and decreasing investment by several factors.

This issue takes a whole new look at how retail operations would change, when integrated with new technology, especially Cloud Applications.

The CitiXsys Team wishes our readers a fruitful and fulfilling year ahead.

Filed Under: iVend Cloud Tagged With: CitiXsys, iVend Cloud, Magazine, Retail, Retail Insights

CitiXsys December Newsletter 2014

December 29, 2014 by CitiXsys Communication Leave a Comment

iVend Retail on Cloud

Achieving competitive advantage in Retail with Cloud

Utilizing applications on the Cloud is the latest buzz across industries and has compelled retailers to evaluate the potential of the cloud to capitalize on the benefits that it offers.Enterprise LARGE or SMALL are moving quickly to adopt cloud based applications & services that could enhance their competitive landscape.

Retail Moving on Cloud

In the business of Technologically Transforming Retail Landscapes, CitiXsys Technologies has been involved in bringing valuable content to readers for some years now. This white paper is intended for all who have experienced, observed and appreciate the value of Modern Retail Technology, Integrated Store experience and are keenly looking forward to commit to the concept of Cloud in Retail.

Product Brochures

Upcoming Events

Recent Partnerships

Hit Bilism Danismanlik ve Turizm San Tic Ltd Sti – Turkey

Hitsoft was founded with the mission to produce solutions that increase the competitiveness of their customers with their innovative and specialized solutions.The company has young and dynamic staff who offer expert consulting services. Hitsoft aims to meet future as a Cloud Enterprise Application service provider for automotive industry and become the world leader in the field of Retail with iVend Retail and SAP software solutions.

WLM Software Consulting Software (Pty) Ltd – South Africa

WLM Software Consulting Services is a South African based software solutions and business information systems consulting firm providing services to SME and large enterprises across various industries.WLM Software consulting Services is a client driven organization with a focus on enabling their customers to extract full advantage of their Retail IT infrastructure.

WLM software consulting ensures that they provide the best in Retail to their customers with iVend Retail, the best fit solution for all retail business needs.

Recent Customer Wins

Tuthilltown Spirits

Tuthilltown Cacao Liqueur works intimately with Fruition Chocolate to directly source field-selected cacao beans from farms in Peru and The Dominican Republic.Tuthilltown’s spirits, including whiskeys, vodkas, gins and other unique innovative spirits are among the first legally produced in New York since Prohibition.

Tuthilltown Spirits chose to use iVend POS at all their stores to provide great customer service to their visiting customers.

Alara Multiconcept

ALARA is a luxury lifestyle brand dedicated to contemporary art, design, fashion, cuisine and culture.Alara, the concept store is located in Lagos, Nigeria and features inspirational objects of African origin alongside international design. Alara Multiconcept is using iVend Retail at its stores for distribution of their product range across various Luxury Goods & Jewelry categories.

©2014 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys Tagged With: CitiXsys, iVend Cloud, iVend Retail, Newsletter

CitiXsys November Newsletter 2014

December 3, 2014 by CitiXsys Communication Leave a Comment

Personalizing Instore Experience with iVend Mobile POS

Mobile POS Coming to Forefront

Globally retail stores are beefing up their sales capabilities ditching the old-fashioned point of sale machines and having salespeople — and even shoppers themselves — ring up sales on smartphones and tablet computers.

Converging Retail Digitally

Technology innovations have been fast transforming the world around us and are leaving a definitive impact on the way customers shop for products and services. Retailers are also evolving to these changing market dynamics by redefining customer experience in retail space with multitude of personalized touch points.

CaseStudy

Gemilang CaseStudy

Whitepaper

Edge Ahead with Mobility

Video

iVend Mobile Video

Product Brochures

Recent Partnerships

AceNet Solutions Pty Ltd – Australia

AceNet Solutions Pty Ltd are leading IT Solutions consultants and Service Providers in Australia, focused on retail SME clients, Government organizations and Education sector. With a team of highly qualified and experienced IT professionals, AceNet has resources to provide Support solutions that meet varied business technology requirements.

Adiles AS – Norway

Adiles has a great team of experts with experience in various fields to operate in Consulting, Implementation, Development and Operation of business solutions. Owing to their expertise in field of retail they are able to translate retail investments of their customers into growth and increased earnings. Adiles has therefore chosen to provide their customers with direct access to their consultants 24/7 – 365 days a year.

Recent Customer Wins

Libreria Vision

Libreria Vision is a Christian bookstore chain that best meets their customer needs. Their Mission is to provide their customers more than just products, a unique experience as their contribution to the development of their faith. Libreria chose to use iVend Retail at their stores to ease up the shopping experience for their customers and engage with them for spreading the noble cause.

Maher Sports

Maher Sports Ltd is a leading supplier of sports and fitness equipments to sports and leisure clubs in Ireland. Maher Sports was established in 1971 and known for its value and exceptional Product range across all sporting categories. Maher Sports is using iVend Unplugged with iVend Loyalty in its stores for distribution of their exceptional product range across various sporting categories.

Filed Under: News @ CitiXsys Tagged With: CitiXsys, Newsletter

Retailing to e-tailing

October 10, 2012 by Manish Chaturvedi Leave a Comment

Retailing has a long history, dating back to medieval traders and merchants. Since hundreds of years, retailers existed in defined geographies, with limited access to customer needs & their shopping behavior with merchandise often limited to a single product category. All of that changed with the industrial revolution. With average incomes rising, markets emerged at a steady pace, and so did the consumer’s craving for consumer products. This led to the rise of modern retailing with subsequent evolution of various channels of distribution, customer communication and transaction.

Modern retailing has rocketed with introduction of internet & mobility leading to wide acceptance of eCommerce & mCommerce platforms which in turn emerge as one of the fastest growing industries in world with likes of Amazon, eBay etc… By 2020, online sales are projected to be USD500 billion or 20 percent of nonfood retail sales. For many types of retailers, the percent-to-total sales could even be higher, as eCommerce growth continues to significantly complement overall retail sales growth. Much of this will be fueled by the accelerating use of mobile platforms for shopping online.

Forward looking retailers have started integrating their brick-and-mortar stores with integrated Web stores to penetrate deeper into the market & boost their sales productivity. With Integrated eCommerce solution retailers no longer struggle to redefine the role of the store in a multichannel, millennial-led world. They see Webstores as extended medium of their traditional store and want their customers to shop there with same ease & comfort.

With iVend Retail Management Suite retailers can successfully engage consumers wherever it makes sense in order to make it convenient for them to shop. Integrated eCommerce, Loyalty application and intelligent displays integrated with mobile devices can offer customers a satisfying multichannel experience that keeps them engaged. It is clear that all retailers need to aggressively embrace customer-shopping platforms of all types unless they find a way to create a differentiating value proposition that exploits the physical store advantages in a more compelling way.

For more details contact a CitiXsys representative in your region or mail us on [email protected]

Filed Under: Blog, e-Commerce, Ecommerce, Emerging Trends & Innovation, Mobile POS, Multi channel retail, Retail Trends Tagged With: CitiXsys, ecommerce, Modern Retail, Retail

CitiXsys Leadership Summit 2012

March 13, 2012 by Ritesh Aurora Leave a Comment

The message was clear: The CitiXsys group wanted to Rediscover the purpose & Realign the Objectives

CitiXsys Leadership team

March 2nd 2012-The entire leadership team was together under one roof at Bangkok for a complete working week. Series of meetings, group discussions, product demonstrations, and welcoming partner meets made this event a grand success.

CEO speaks, interacts and thus discovers that the team is passionate, committed, reliable, trusted, and has that ‘Quality’ software and services being delivered globally to the Retail & Wholesale Distribution space of the ERP segment. Internal processes were strengthened, the management institutionalized controls and the strategy was laid forward for the Year 2012-13. CitiXsys proud Partners from Australia, Singapore, Hong Kong, Philippines, Vietnam, Taiwan, China and Thailand, attended the parallel Sales & Implementation Tracks where the products were showcased and the roadmap ahead was shared. Our immense Thanks to the associates for their invaluable participation and providing their inputs to improvise our systems.

Not to miss the cocktail dinner party towards the end that really upheld further that this young group is fun loving and definitely “Party Harder” category!

The message is clear: the CitiXsys group has a purpose and a team to fulfil that purpose.

We will soon be meeting again… Destination Europe? LatAm?

Filed Under: Blog, Events, Thought leadership Tagged With: CitiXsys, iVend Retail, Leadership summit, Retail Management, Retail Software

iMatrix 5.5.1 – Item Matrix Solution for SAP Business One released

July 15, 2011 by Pankaj Mathur Leave a Comment

iMatrix 5.5.1 is released today. This version of iMatrix – Item Matrix Solution for SAP Business One is now available in 4 additional languages.

Enhancements

Language Support:
- English
- French
- German
- Italian
- Spanish

Adding Child items on marketing documents: With this release, user can also add the child items through Item Catalogue button even if there are no 2D parent items in the system.

Bugs and Defects Fixed

Inventory For Matrix Item Report – Due to a bug in the previous release of item matrix, the report was not considering the “Hide items with no quantity in stock” and “Matrix items only” parameter. This has been fixed in this release.

Purchase Order – Due to a bug in the previous release of item matrix, the Purchase Order screen would freeze on updating the purchase document. This has been fixed in this release.

Co-existence of Item Matrix with Inventory Pro add-on on SAP Business One 8.8 & 8.81 – Due to a bug in the previous release of item matrix, the system would return a runtime exception while creating a marketing document. This has been fixed in this release.

Sort Order of Attributes: Due to a bug in the previous release of item matrix, while attaching the attributes to a parent item in Define Item Attribute screen, the list of attributes displayed where not sorted. This has been fixed in this release and now the sorting would be on Attribute name and Attribute value column.

Hiding Sales Related and Purchase Related Information in SKU screen: Due to a bug in the previous release of item matrix, while checking the Hide Purchase Related Data and Hide Sales Related Data check boxes, system hides purchase and sales related information. But once screen is closed and reopened the system was keeping this information hidden. User was required to again check and uncheck these check boxes to get this information visible. This has been fixed in this release.

Filed Under: Product update, SAP Add-ons Tagged With: CitiXsys, iMatrix, Item Matrix, SAP Business One, SAP Business One Addon

CitiXsys

Cloud-powered retailing in 2015

CitiXsys Partner ICS Sharpens iVend Product Skills with Training

When Cloud technology clears the path

Retailing to e-tailing

CitiXsys Leadership Summit 2012

iMatrix 5.5.1 – Item Matrix Solution for SAP Business One released

Enhancements

Bugs and Defects Fixed

Download Shopper Survey Report

Customer testimonials

Nagreeka Foils Ltd